Heiser Chevrolet of West Bend

Efficient check-in and timely service with efficient check out. People pilot, explained what was needed and did not try to sell me any unnecessary service or parts check out. People pilot, explained what was needed and did not try to sell me any unnecessary service or parts More

They got me in within days, at a good time for me. I stayed there in a comfortable room (missed the coffee because of COVID,) and they were done with the oil change and rotation of tires in record time stayed there in a comfortable room (missed the coffee because of COVID,) and they were done with the oil change and rotation of tires in record time. Very respectful and pleasant. More

Great service informative,and kind explained the problem that I was having very well and what I should do. Haven't had any problems since that I was having very well and what I should do. Haven't had any problems since More

Service department is great from the ease of setting up an appointment, availability of times, check in process communication and top rate customer service from staff! an appointment, availability of times, check in process communication and top rate customer service from staff! More

Very pleased with the service and staff. Will definitely be back when I will be looking for another vehicle I will check with you first Thank you be back when I will be looking for another vehicle I will check with you first Thank you More

Looking to lease a new XT4 for my wife. Heifer Chevrolet in West Bend Wi had the inventory and Cesar put a lease deal together that I thought was very fair. I’ve leased and bought cars from Cesar before an in West Bend Wi had the inventory and Cesar put a lease deal together that I thought was very fair. I’ve leased and bought cars from Cesar before and he works and works until I buy. More

We are still waiting for the sales tax refund on the extended warranty that we cancelled two days after our purchase of the Chev Colorado. We received the $2299 shortly after, but not the $114.95 sales extended warranty that we cancelled two days after our purchase of the Chev Colorado. We received the $2299 shortly after, but not the $114.95 sales tax portion. My wife Lisa called and talked to Nicole in finance and she said she would get back to us or the check would be in the mail. Neither happened. That was three weeks ago. I called her last week and again yesterday ( Friday, Jan. 15 ) and got her voicemail both times with no reply. Who do I need to talk to get this taken care of? More

The worst experience I have ever had.The cashier was The worst experience I have ever had. The cashier was very rude, was told the total and asked to see the bill and was told it will not change. My ca The worst experience I have ever had. The cashier was very rude, was told the total and asked to see the bill and was told it will not change. My car was scratched on the hood from earlier, they buffed the hood in one spot that had swirl marks in a one foot spot. Asked the service writer to look at the hood and his first thing he did was wiping off the compound left from buffing. Was told to wait and he would fix the swirl marks. Would have rather left the scratch. Also asked to put repair parts in trunk and had to wait while he went in back to get the old part. Was charge $132.00 to check my blind spot reminder and told it works fine no codes it is fine. Still will not show passenger side blind spot. If you charge by the hour for your time why not pay for my time. Need to have more customer service classes for your service department. Will not return to Heiser. More

oil change was good they took my car in right away as always and it didnt take very long avery thing checked out ok good service always and it didnt take very long avery thing checked out ok good service More

Great place to get a deal on a new car friendly staff,nice clean facility. Very COVID conscience,they provide new masks if you forget to bring one staff,nice clean facility. Very COVID conscience,they provide new masks if you forget to bring one More