Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Chevrolet of West Bend
West Bend, WI
1,518 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,518 reviews
February 11, 2021
Great service, plan to use Heiser again for sure. They did a complete job, communicated in a timely fashion, and did it relatively quickly. Great job! did a complete job, communicated in a timely fashion, and did it relatively quickly. Great job! More
by kmichaelson
Verified CustomerEmployees Worked With
Service Team
February 11, 2021
Great to work with Cesar buying my 2017 Suburban. I knew it would be the vehicle I buy when he drove it out front. He was excited as I was! it would be the vehicle I buy when he drove it out front. He was excited as I was! More
by cowsrus
February 04, 2021
I had to have a tire repaired on my Yukon XL and during that process the right rear mudflap was bent out of alignment and does not go back in place anymore. I don’t know how this happened but now I’ve got that process the right rear mudflap was bent out of alignment and does not go back in place anymore. I don’t know how this happened but now I’ve got a problem and I’m not very happy about it. Please let me know if you can suggest a remedy for this issue. Robert Chich Office phone 262–512-1400 Cell phone 414-530–4000 More
by rchich
Employees Worked With
Service Team
February 03, 2021
They always get me in right away but I’m not sure why it takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It neve takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It never leaked before I had my last oil change More
by SUZYWHO1958
Employees Worked With
Service Team
February 03, 2021
We were very impressed with the help we received from everyone. Leigh was exceptional and the little things like the candy bar, hat, and balloons! Thanks again for all of your help! Sharon and Kevin K everyone. Leigh was exceptional and the little things like the candy bar, hat, and balloons! Thanks again for all of your help! Sharon and Kevin Kocorowski More
by SKOCOROWSKI
February 03, 2021
great job a a a a a a a a a a a a a a a a a a a a a a a great job a a a a a a a a a a a a a a a a a a a a a a a great job a a a a a a a a a a a a a a a a a a a a a a a More
by GNW-12
February 02, 2021
There was a lack of transparency and communication on a spin to win promotion that I apparently didn’t qualify for, which was a discussion between Taz and Gary, but never communicated to me. In addition, spin to win promotion that I apparently didn’t qualify for, which was a discussion between Taz and Gary, but never communicated to me. In addition, the sticker price on the truck was 600 less than the price they used for the starting sale price. I was told there should have been an updated sticker price. However, I contacted GM and they said they never update or reissue a sticker price or MSRP. Will never do business with your dealership again. More
by Judd
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen, Kasey Galek
February 02, 2021
Dealer was great. They fixed yet another failure of a Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences More
by WSHESS
Employees Worked With
Matthew Myszka
February 02, 2021
I had a great experience there. The guys that I dealt with treated me nicely. After searching for a car. I got a call from the team & they stayed in contact until ever was finalized. with treated me nicely. After searching for a car. I got a call from the team & they stayed in contact until ever was finalized. More
by RICETIME80@gmail.com
February 01, 2021
I have to give a huge shout out to Gary, for leading and running such a phenomenal sales team. I had the pleasure of chatting with Gary after my purchase and it was apparent that he believes in what he doe running such a phenomenal sales team. I had the pleasure of chatting with Gary after my purchase and it was apparent that he believes in what he does and wants to conduct business the right way. I can not say enough good things about my experience with him, Caesar and Rafael. What a great group of guys. I am so thankful to have worked with them. More
by l.elizabeth
Employees Worked With
Gary Marcouiller
