Heiser Chevrolet of West Bend

Never changed updated sticker for oil change. Never answered my question on protective shield on seats and if it covered cleaning to get stains out of seats answered my question on protective shield on seats and if it covered cleaning to get stains out of seats More

They had very good person to person communication with telling me what they were going to do. Waiting time was also to a minimum. A telling me what they were going to do. Waiting time was also to a minimum. A More

Always friendly and professional service. We appreciate the car wash bonus and like that they inspect the vehicle. Also appreciate the loaner car when needed and that they protect our vehicle with floor ma the car wash bonus and like that they inspect the vehicle. Also appreciate the loaner car when needed and that they protect our vehicle with floor mats and seat covers. More

They helped me get the car that I wanted in person after helping me a lot over the phone because of the pandemic. Also everyone was wearing masks and helped us feel safe! helping me a lot over the phone because of the pandemic. Also everyone was wearing masks and helped us feel safe! More

We had a very good expereince working with Mathais when we purchased our last car. We have worked with him several times before and he has always been very helpful and professional. we purchased our last car. We have worked with him several times before and he has always been very helpful and professional. More

I came in for a recall and for an extra programmable key. I was treated professionally and my needs were met. I will be back. Thanks for the free car wash! I was treated professionally and my needs were met. I will be back. Thanks for the free car wash! More

Paid 450 dollars for exploratory work. Check engine light came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insiste came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insisted it wasn't them and it was a different problem and they would have to charge me again for a diagnostic fee. They misdiagnosed my truck the first time but still want me to pay to bring it in again. This dealership is the biggest rip off! Why would I pay you to do exploratory work after you misdiagnosed my vehicle? Will not be taking my business here anymore after tomorrows appointment. More

The service department is always welcome and polite. They are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. More

Cesar was great to work with. He was very personable, professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my best car buying experience by far. The people I worked with in finance that day were also great! I appreciated their straightforward approach and getting through paperwork in a thorough, time-efficient manner. More

Great communication and warranty work on the truck! Gave Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my h Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my house and swapped out! Great service!! More