Heiser Chevrolet of West Bend

My new 2020 Equinox has been in for repairs twice (9/10 Towed there and 9/23 dropped off) with nearly two weeks in their Service lot. Mote: I bought the vehicle on 8/11. Management feels that since this wo Towed there and 9/23 dropped off) with nearly two weeks in their Service lot. Mote: I bought the vehicle on 8/11. Management feels that since this work is under warranty no more is needed. I disagree. Making a first car payment without a vehicle makes no sense to me. Plus picking up the vehicle on 9/18 to find a dent in my drivers door from the time it spent at Heiser was even more troubling. They made that right when it went back in for stalling issues on 9/23. More

New customer. 1st service visit which was a very good experience. Nathan was excellent in explaining the work performed and welcomed me to the dealership and area. As a famous movie star once said, “I’ll experience. Nathan was excellent in explaining the work performed and welcomed me to the dealership and area. As a famous movie star once said, “I’ll be back”! More

You picked it up,had the exhaust state required thing done, serviced it washed it and then returned it. The gentleman that brought it and returned it was friendly. You all were efficient, and I thank y done, serviced it washed it and then returned it. The gentleman that brought it and returned it was friendly. You all were efficient, and I thank you very much. Karyl Buettner. Also Lana was very helpful and nice More

Ceasar was the most amazing salesman I have ever met as his welcoming nature and strong passion for his job shined through immediately on the phone before I even met him in person. his welcoming nature and strong passion for his job shined through immediately on the phone before I even met him in person. More

Great Customer service both from Pete and Taz. Good experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything they said it was! Bravo. More

My service writer was informational and professional. The children's area was convenient, as I had my 2 year old along. The quote I had gotten over the phone was exactly was my total was when the job was com children's area was convenient, as I had my 2 year old along. The quote I had gotten over the phone was exactly was my total was when the job was complete. All around good experience! More

CESAR NUNEZ MADE BUYING A VEHICLE VERY RELAXING , HE EXPLAINED ALL THE DETAILS TO WHAT OPTIONS THERE WERE , TO MAKE IT EASY FOR FUTURE SERVICES . I WOULD RECOMMEND HEISER CHEVROLET. EXPLAINED ALL THE DETAILS TO WHAT OPTIONS THERE WERE , TO MAKE IT EASY FOR FUTURE SERVICES . I WOULD RECOMMEND HEISER CHEVROLET. More

Service was good as always, but was a little concerned that some of your employees were not wearing masks. This made me uncomfortable. Will wait until all of this is over before returning. that some of your employees were not wearing masks. This made me uncomfortable. Will wait until all of this is over before returning. More

The Heiser experience is amazing. I have purchased many cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future More

Working with Sherry Konek was comfortable and easy. She didn't pressure me but was patient and helpful. She was my only real contact person during the buying process and kept her word on everything she sai didn't pressure me but was patient and helpful. She was my only real contact person during the buying process and kept her word on everything she said she would do. More