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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,500 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,500 reviews

August 17, 2020

Scheduling did a great job of setting up appointment. This made it easy to get in and out with very little effort. They made sure that OEM products were used More

by MKCTETER
Recommend Dealer
Yes
Employees Worked With
Steven Hanke
Aug 17, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and 5-star review. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

August 17, 2020

Good , professional's excellent They helped me get financed after bankruptcy. They are very personal . excellent service center. The prices are fair. I would definitely recommend the More

by Badzinskidaniel4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Braeger
Aug 17, 2020 -

Heiser Chevrolet of West Bend responded

First, congratulations on your new vehicle! We appreciate your business and feedback. We are so happy we were able to get you financed and make sure you had a great car buying experience with Heiser. We look forward to working with you again in the future.

August 17, 2020

We were there to purchase Vehicle, because of issues with the truck we had. I thought my sales representative was very professional and friendly made me feel welcome and talking with her, she was able to pic More

by trotterindustries
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Aug 19, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and kind words! We are pleased to hear Leigh was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 17, 2020

Great service BUT U should give a MILITARY DISCOUNT , u give health care workers, paramedics, fire fighters a discount so why not the military? I’ve got 30 yrs in the army in a Infantry platoon protecting More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 19, 2020 -

Heiser Chevrolet of West Bend responded

Bruce, thank you for your business and 5-star review! We actually do give a military discount, so please feel free to take advantage of this discount next time! I apologize you were not given it during your last visit, please reach out to the Service Manager Lana Finch so we can see what we can do to make it up to you. You may contact Lana directly by phone at 262-808-2735 or by email at alayna.finch@heiser.com

August 13, 2020

West Bend Heiser always gives us great service. They serviced two of our vehicles in one day and the service was awesome! We chose to take our Toyota here instead of to the Toyota dealer because of the More

by Trap200
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka, Steven Hanke
Aug 14, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and kind words. It is always our intention to make our customers our highest priority and assure they have a great experience. We are so happy the Heiser West Bend team did just that for you and your family. We look forward to seeing you again next time. Have a great weekend!

August 12, 2020

Our sales person was very nice. She was very knowledgeable with everything. The show room was very nice and clean. And everyone there was very friendly. More

by BANDBKRUEGER
Recommend Dealer
Yes
Employees Worked With
Brian in finance 5 stars also! , Sherry Konek
Aug 12, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and feedback! We are happy to hear Sherry went above and beyond for you. We look forward to working with you again in the future!

August 12, 2020

Courteous, friendly, and thorough customer service! I was very pleased. Historically, I had done business elsewhere. I made the right choice by switching to Heiser! More

by MSTOFFEL
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz, Gary Marcouiller, Mathias "Taz" Derksen
Aug 13, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear the Heiser team was able to go above and beyond to assure you had a positive car buying experience! We look forward to continuing to earn your business by providing you with exceptional customer service. Have a great day!

August 08, 2020

The staff in the service shop are top notch! Friendly, professional and accommodating! I’m glad I found a reliable team to bring my vehicle to when needed. More

by Genuinegirlforever
Recommend Dealer
Yes
Employees Worked With
Sorry forgot his name but the gentleman who drives the shuttle was awesome too! Great team all together , Service Team, Matthew Myszka, Steven Hanke
Aug 10, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

August 02, 2020

Oil change done well again thanks . They had a computer screen that said discount for healthcare workers that day , i asked about it , they said i would get it , but must have forgot to give it to me . Do More

by MARCIA_JOANNE
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 03, 2020 -

Heiser Chevrolet of West Bend responded

Thank you for your business and feedback. Our customers are our highest priority and I want to apologize if that discount was missed. I am going to send your feedback to Don Meyer our Service Director in an effort to look you up in our system. If for any reason the discount was missed we want to honor it! Unfortunately in a review, the only information provided is your username "Marcia_Joanne," so if you could please reach out to Don by phone at 414-247-8984 or by email at dmeyer@heiser.com, we will happily look into this further for you. Again, I am so sorry if that discount was missed!

July 31, 2020

First Judy told you not to send me anything about her car. The seat was torn.this was a loaner car with 300+ miles.we didnt do it.No idea when part will come in for backup camera that only works half the More

by JAWAGNER6
Recommend Dealer
No
Employees Worked With
Gary Marcouiller
Jul 31, 2020 -

Heiser Chevrolet of West Bend responded

First, thank you for your business and review. I am really sorry you did not have a positive experience. All feedback is taken very seriously and in an effort to get you answers, I have sent your feedback directly to the General Manager Tim Rice. I want to assure you this is not the customer service standard that we have set within out company. Whenever it is convenient for you, please contact Tim by phone at 414-328-2409 or by email at timothy.rice@heiser.com

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