Heiser Chevrolet of West Bend

The sales manager and the finance manager is full of crap. They were unwilling to negotiate the price of the vehicle and tried to make me put down a $5000 deposit when I agreed to $1000 when completing crap. They were unwilling to negotiate the price of the vehicle and tried to make me put down a $5000 deposit when I agreed to $1000 when completing the financial application with the internet sales associate. I was later pulled to the side and apologized to by a person who had nothing to do with my sale but saw how me and my fiancé was treated. I ended up putting down $2600 and every add perk to my sale was taken away. No warranty, no disinfected guard, no extra nothing. They didn’t even want to put gas in the truck. I will never ever recommend this place!!!! Finance Manager is sloppy, rude, Unqualified for position and should be replaced. More

The staff works hard to achieve customer satisfaction. The staff worked together to locate a vehicle that met our needs within our budget. The vehicle's features were explained, any questions we had were The staff worked together to locate a vehicle that met our needs within our budget. The vehicle's features were explained, any questions we had were answered. We were serviced in a friendly, respectful, unpressured manner. More

Friendly, knowledgeable sales staff, clean facility. This is the second car purchased at this location- always excellent CS - great place! Service and sales department excellent! This is the second car purchased at this location- always excellent CS - great place! Service and sales department excellent! More

I was recommended by my mom to get my first car from here. I wasn't too sure at first, because it's a dealership & was scared to do it on my own. Chad and Bryan were able to tell me EVERYTHING i need to here. I wasn't too sure at first, because it's a dealership & was scared to do it on my own. Chad and Bryan were able to tell me EVERYTHING i need to know, or had questions about. They helped me find my dream car, and for a dream price. Im 18 and didn't think i could do it, but they let me know i could. I will forever recommend this dealership to my friends and family. And i look forward to coming back with my family to help my son/daughter with their first car. More

Heiser took care of recall Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all check Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all checked out normal. More

Great service , highly recommend having your car serviced here. I had a recall for my head lamps and they replaced them in about 2 hours. Cadillac made you pay fo , highly recommend having your car serviced here. I had a recall for my head lamps and they replaced them in about 2 hours. Cadillac made you pay for them up front but will reimburse that money to me. Everyone seemed friendly and the head lamps look great. More

Ceased was a pleasure to work with!! I would definitely recommend family and friends to buy from there!! We are also very happy with our Armada! recommend family and friends to buy from there!! We are also very happy with our Armada! More

Very very very very very very very very very very very very very very very very very very very very very very very very very very good. very very very very very very very very very very very very very very very good. More

efficient and excellent They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I high They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I highly recommend them. More