Heiser Chevrolet of West Bend

Great customer service. Nice people. Great selection of quality vehicles. Modern facility with a nice service center and wait room. Play room for the kids. quality vehicles. Modern facility with a nice service center and wait room. Play room for the kids. More

Trustworthy We appreciated the service department's attempt to offer us options on a repair of our old car, but we decided to lease a new car instead of fixing it We appreciated the service department's attempt to offer us options on a repair of our old car, but we decided to lease a new car instead of fixing it. More

Sherry was fantastic and took the time to show us all our options. We really felt welcomed. She even managed to entertain our 11 year old through the process. She’s decided she wants to work there and has be options. We really felt welcomed. She even managed to entertain our 11 year old through the process. She’s decided she wants to work there and has been practicing at home 😁 More

Hands down my best car buying experience in the area! I have worked with many dealerships over the years and the car buying experience at Heiser was suprisingly delightful. have worked with many dealerships over the years and the car buying experience at Heiser was suprisingly delightful. More

Fast and friendly service the waiting room is clean and accomadating nice area to pass time while you wait for your vehicle to be serviced accomadating nice area to pass time while you wait for your vehicle to be serviced More

An amazing team to work with highly recommended this dealership. I will continue to go back if I need a new vehicle. I've bought a few vehicles from here. And all of them are serviced here. Thank you He dealership. I will continue to go back if I need a new vehicle. I've bought a few vehicles from here. And all of them are serviced here. Thank you Heiser. More

Beyond Poor Poor communication from the the start with ordering the parts through the service advisor to the non response i got from the service manager regarding Poor communication from the the start with ordering the parts through the service advisor to the non response i got from the service manager regarding the lack of service that was expected to the quality of work provided where the car was still broke and more items wrong due to poor service and returned to me as a repaired vehicle. Lack of documentation as to what happened to my car to no documentation as to what was checked during the multi point inspection...After waiting 2 weeks for a call from the service manager which i told was going to happen to discuss these issues it took me going into speak with the GM Rafael to get my answers. After i received my multi-point inspection report -i noticed the brake pads had the same amount of life left in them that they had when i took the car in a year ago and i put an additional 20000 miles on the vehicle since then and with no additional brake wear. seems kinda fishy. More

Serviced Colorado; purchased Cadillac same day! Truck service totally thorough and spot-on-time as always. Bought a Cadillac XTS while we waited! Always a pleasure working within Heiser Automotive d Truck service totally thorough and spot-on-time as always. Bought a Cadillac XTS while we waited! Always a pleasure working within Heiser Automotive dealerships. More

Leigh was very helpful and understand what I was looking for a truck.. she was very helpful on get everything set up in my 2020 Chevy Silverado custom...I would recommend this team to anyone !!! Thanks for a truck.. she was very helpful on get everything set up in my 2020 Chevy Silverado custom...I would recommend this team to anyone !!! Thanks More

Great place to buy or lease. We had a great experience when we came in to lease our new truck. Everybody was friendly and very helpful. when we came in to lease our new truck. Everybody was friendly and very helpful. More