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Heiser Chevrolet of West Bend
West Bend, WI
1,494 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,494 reviews
March 26, 2025
Heiser does a superb job of servicing my car and and proactive , explaining what the car needs. proactive , explaining what the car needs. More
by coachmarkmaley
Employees Worked With
March 26, 2025
Vehicle was provided to dealership, and checked in by service writer on Tuesday evening for a Weds appointment (only a couple hour job). Never received a phone call for follow-up. At end of business I go service writer on Tuesday evening for a Weds appointment (only a couple hour job). Never received a phone call for follow-up. At end of business I got a ride to dealership and they never even brought truck in for service, then wanted to have it again following day. No loaner available. Appointment was rescheduled for following week. The work was completed but they expierenced difficulty in getting a new keypad programmed to the vehicle. Needed to keep vehicle overnight for another day. No loaner offered. Next day go to pickup the vehicle and charged 175.00 to program a keypad. After raising concern about the earlier screwup the best I was offered was a 10% discount. I realize things can go sideways and schedule hiccups occur. Vehicle was in for warranty service and to program keypad. Programming a keypad is the definition of a soft expense. After weeks of back ordered parts, a screw up in the appointment date, needing the vehicle an extra day due to technical difficulties getting the keypad programmed, the programming fee should have been deeply discounted if not waived entirely. I will use a different dealership for my future service needs. My time is valuable. More
by chris
Verified CustomerMarch 25, 2025
They work with the customer on unexpected issues to correct problems as they come up correct problems as they come up More
by BENDERDUO
March 24, 2025
Fair prices. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty. More
by ajcwilliams8589
Employees Worked With
March 23, 2025
Great to work with. Fast service would use them again in the future for any new purchases Fast service would use them again in the future for any new purchases More
by k9mpmradio
March 23, 2025
Great experience and communication with their shop. They kept me informed as to what was going on and when I could expect my car back. They kept me informed as to what was going on and when I could expect my car back. More
by r.singkofer
March 22, 2025
Friendly staff, took the time to find the car I wanted. Great turnaround from start to finish. Great turnaround from start to finish. More
by ppeters1
March 22, 2025
Everything was satisfying, if anything else is needed, will be back. Thanks again nice job will be back. Thanks again nice job More
by mpkissi7
Employees Worked With
March 22, 2025
Courteous, efficient, timely I think I covered it Don't know what more to say. I was very satisfied with the service know what more to say. I was very satisfied with the service More
by pkkaehne
