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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,501 reviews

May 02, 2023

Did a great job and washed my car and vacuumed it. That was unexpected and appreciated. I will be back. More

by 1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 01, 2023

Easy to deal with very friendly service people quick response any questions i had they had no problem More

by DMVORPAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 29, 2023

Once we dint except extra charges on a recall they were very rude and dismissive. Customer service went out the window after we were told a 100 fee then it when to a 500 dollar fee. Once we dint except the More

by Ismael9leamsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka, Karissa Rohde
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May 05, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 28, 2023

They worked very hard to get me the vehicle I wanted for the price I could afford. Everyone was very friendly and helpful, very easy process. More

by DANCEGIRLLALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Very pleasant and courteous! Did everything I requested to be done! Waiting area is very comfortable. Everything was great! More

by MABELGER@CHARTER.NET
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde, Karissa Rohde
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May 04, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2023

Everyone from salesman to finance manager were very helpful and I was more than satisfied thanks again Steve Keith More

by KEITHSMARINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
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May 04, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 16, 2023

Dealing with this dealership was a pleasure. We saw a car we wanted, put it on hold until the next day when we closed the deal. It was a SMOOTH process thanks to Sherry Konek who answered our More

by jwk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Konek, Service Team, Matthew Myszka
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Apr 17, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 13, 2023

Great service to have your vehicle worked on. Service people have a great attitude and are friendly. Good idea to have appointment. They do not replace anything unless they have your approval. It More

by jerryedawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 12, 2023

I wish they make up their mind on the prices seems like they change a lot. I was looking at a 2022 Cadillac CTS-V that you had there grab a blue seems like the price changes every time I turn around. More

by LOST_POPEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 10, 2023

They told me of up coming services I might need as well as how much they would cost I was in and out in an hour and they even got a new battery for my key fab More

by NAOMIPAZ15@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 17, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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