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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,501 reviews

December 22, 2022

Always great service! They have all my records and I really trust them with servicing my car. Never been an issue, and I’ve taken my last two cars to them exclusively. More

by KBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 21, 2022

Dealer was able get my vehicle in for warranty service right away. Communication was awesome and vehicle was fixed quickly. More

by Jimfrtz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde
Dec 29, 2022 -

Heiser Chevrolet of West Bend responded

Jim, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 19, 2022

Everyone is friendly and help with all your needs. Excellent sales and service departments. Highly recommend More

by STOGES274
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Sherry Konek, Bryan Schultz
Dec 20, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 17, 2022

Always informative, quality work, timely maintenance advice. Trusted service for many years. Recommend to anyone. More

by richardbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 17, 2022

2 months after purchase, Heiser has not provided the Jack that was missing from the vehicle at purchase. No communication from the dealership or sales rep on when the jack will arrive. More

by RCWEI
Service Communication
Recommend Dealer
No
Employees Worked With
Leigh Mattilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
Dec 20, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 16, 2022

Work was done as promised, they had a courtesy shuttle that gave me a ride to work, employees I interacted with all pleasant. More

by QAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 12, 2022

Did what I asked them to do at the price they quoted with no problems. More

by JDUNAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde
Dec 16, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 09, 2022

Had to go in twice for a recall. Did not have parts first time. Otherwise good. More

by TWOLEOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 08, 2022

Easy to work with at least fifteen words. ,Enough already I’m done with this I did More

by RICHBREAk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 07, 2022

I trust this dealership. They give good advice and are attentive. I especially like Taz in sales and Nathan in service. More

by RAYMOND.JAMIESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathias "Taz" Derksen
Dec 09, 2022 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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