Heiser Chevrolet of West Bend - Service Center

Staff is very friendly and gets me out quickly I had a good experience will be back good experience will be back More

Started on time. Notified me by hone and or text of anything additional that needed attention and was done well ahead of the estimated time Notified me by hone and or text of anything additional that needed attention and was done well ahead of the estimated time More

Very helpful and courteous I wish everyone was more knowledgeable on the lyric. But that comes with time knowledgeable on the lyric. But that comes with time More

Okay All right It was average needed to get airbag recall fixed then the light stayed on fixed then the light stayed on More

Good communication, friendly. Had to leave my vehicle a few days, no problem there, got called Friday at closing time so had to pick up Saturday. Had to find a ride, no shuttle se Had to leave my vehicle a few days, no problem there, got called Friday at closing time so had to pick up Saturday. Had to find a ride, no shuttle service on Saturdays but thought for a $3500 job someone could have maybe found 10 minutes to get me. Wasn't a major problem though, just thought I'd mention it. More

Had issues with scheduling service online. Didn't want to honor a coupon I had, even though my wife used the same one a few weeks ago with no issues. Finally took it but I had to argue about t Didn't want to honor a coupon I had, even though my wife used the same one a few weeks ago with no issues. Finally took it but I had to argue about the costs of the extra quarts of oil. Tried to overcharge me multiple times and I had to correct him on the total. Felt like he was trying to charge more and didn't think I was going to figure it out. I didn't get a car wash after the service which I was told before was always done after any service. More

Liam checked me in and kept me in the loop of what was going on with my vehicle Overall I was very happy with my experience this time and will be back Thank You! going on with my vehicle Overall I was very happy with my experience this time and will be back Thank You! More

Great customer service from service department. Sales personal needs work. Not much more to say. Sales personal needs work. Not much more to say. More

The person I dealt with was nice and polite BUT a problem I had with my vehicle was worse when I left then when I came in! I had with my vehicle was worse when I left then when I came in! More

Always friendly & accommodating. . I love the shuttle service that you offer & Dominic is awesome!! . I love the shuttle service that you offer & Dominic is awesome!! More