Heiser Chevrolet of West Bend - Service Center

They work with the customer on unexpected issues to correct problems as they come up correct problems as they come up More

Fair prices. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty. More

Great to work with. Fast service would use them again in the future for any new purchases Fast service would use them again in the future for any new purchases More

Great experience and communication with their shop. They kept me informed as to what was going on and when I could expect my car back. They kept me informed as to what was going on and when I could expect my car back. More

Took a little longer for a oil change and tire rotation Everything else was good Everything else was good More

Everything was satisfying, if anything else is needed, will be back. Thanks again nice job will be back. Thanks again nice job More

Courteous, efficient, timely I think I covered it Don't know what more to say. I was very satisfied with the service know what more to say. I was very satisfied with the service More

Customer services skills are condescending and rude. Communication time is extremely slow and follow up is horrible. I was lied to multiple times. Communication time is extremely slow and follow up is horrible. I was lied to multiple times. More

Had a check engine light come active during the weekend. When I arrived the light had cleared, they hooked up to the truck and found no issues currently. They said if the light returns to just come in as qu When I arrived the light had cleared, they hooked up to the truck and found no issues currently. They said if the light returns to just come in as quick as possible, no appointment need to see what the issue is. I greatly appreciate the help. More

Last minute oil change. Was told they did a multi point inspection and all was good. I know for a fact I needed wiper blades. Already had bought them just not installed. Cle Was told they did a multi point inspection and all was good. I know for a fact I needed wiper blades. Already had bought them just not installed. Clearly they not inspect the wipers or they would have said you need wipers and offer to sell me new ones. I was expecting this. If they didn't inspect the wipers what else was just marked good?? More