Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,394 Reviews of Heiser Chevrolet - Service Center
Sort by
February 25, 2021
I took my car in for an error code last Friday and never received a call that it was being kept overnight. I called Saturday and was told they were waiting for a response from GM. Nothing was done to my car received a call that it was being kept overnight. I called Saturday and was told they were waiting for a response from GM. Nothing was done to my car so I picked it up. It’s the following Thursday and still haven’t received a phone call about GM’s response. More
by CVWAYSTEDT
Verified CustomerEmployees Worked With
Service Team
February 24, 2021
Good overall. Could be faster. Also, they say they will call with update, but Usually I have to call to check status only to find out its ready already. call with update, but Usually I have to call to check status only to find out its ready already. More
by SCOTT.SIEBERS
Employees Worked With
Mike Catanese
February 23, 2021
This is the second time since I purchased my car a year ago that I had to return for additional work after my service was completed incorrectly. ago that I had to return for additional work after my service was completed incorrectly. More
by Anonymous
February 23, 2021
Very impressed with the quality and professional service I received. The staff was friendly and courteous and kept me informed of my visit to Heiser. Highly recommend this dealership. I received. The staff was friendly and courteous and kept me informed of my visit to Heiser. Highly recommend this dealership. More
by Classicrocker
Employees Worked With
Mike Catanese, Dan Gndat
February 23, 2021
Very friendly staff and a clean waiting room. I always recommend Heiser to family and friends. Service is always done great and in a reasonable amount of time recommend Heiser to family and friends. Service is always done great and in a reasonable amount of time More
by MICHAEL.VUKOVIC05
Employees Worked With
Mike Catanese
February 22, 2021
Beware of this dealership!! The Mechanical work has no Craftsmanship very poor. The Diagnostic was not done additional work needed there only in it for the money. Craftsmanship very poor. The Diagnostic was not done additional work needed there only in it for the money. More
by DAVID
Employees Worked With
Quinn Mihalski, Service Team, Shawn Christian
February 18, 2021
Shawn is a pleasure to work with really cool knowledgeable understanding of ones needs and goes beyond his will to get things done and as fast as he can knowledgeable understanding of ones needs and goes beyond his will to get things done and as fast as he can More
by BRICKCITYRICK
Employees Worked With
Shawn Christian
February 18, 2021
Been a customer for years - Thank god for Mike being awesome at his job! First service writer did not listen to my concerns, was caught tell me false information. Glad Mike was there to save the sale! I awesome at his job! First service writer did not listen to my concerns, was caught tell me false information. Glad Mike was there to save the sale! I was about to walk away forever. I will continue to recommend service at Hieser- Ask for Mike!! More
by EJKUKOR45
Employees Worked With
tech - Joe that worked on my truck took time out of his day to drive with me to recreate my concerns. Always pleased with the techs ! , Mike Catanese, Shawn Christian
February 16, 2021
Service at Heiser is always good. In and out in a reasonable amount of time. Our 2017 Cruze runs well. Very good service. Tony Eulo reasonable amount of time. Our 2017 Cruze runs well. Very good service. Tony Eulo More
by TEULO1951
Employees Worked With
Willie Lemle, Dan Gndat, Service Team, Shawn Christian, Alisha Gonzales
February 15, 2021
Really great service. They took COVID precautions seriously. Had masks over noses and kept their distance. Could even tell they were smiling under the mask! seriously. Had masks over noses and kept their distance. Could even tell they were smiling under the mask! More
by SEANWWISE
Employees Worked With
Mark McCabe
