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1,209 Reviews of Heiser Chevrolet - Service Center
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July 09, 2015
Replaced engine They did a good job putting my engine in but because my service rep is my daughter they had to be influenced by my daughter to get it done. I spent 48 They did a good job putting my engine in but because my service rep is my daughter they had to be influenced by my daughter to get it done. I spent 4800. Got my Car on Friday 7/3/2015 try my a/c on Saturday didn't work told my service representative she made a appointment for me on Monday had it fixed. Heiser Chevy preform up and beyond my expectations. I would tell everyone about my experience that they have any trouble with their car go there. More
by Ted lassator
Employees Worked With
Shannon lassator
Helpful June 24, 2015
Excellent customer service!! I recently had some major issues with my brakes and made an emergency stop at Heiser Chevrolet. I was greeted by two very nice sales associates that w I recently had some major issues with my brakes and made an emergency stop at Heiser Chevrolet. I was greeted by two very nice sales associates that were very kind in my stressful situation and got me hooked up with the service department. The service department folks were very helpful and knowledgeable. I would highly recommend to anyone to go there for both sales and service! Thank you to everyone there! More
by Happy Camper
Employees Worked With
Mike Catanese
May 22, 2015
Heiser rocks I have always had nothing but positive feedback for all the work done on my car. Good quality work done, even on the 4th throttle body that was done t I have always had nothing but positive feedback for all the work done on my car. Good quality work done, even on the 4th throttle body that was done today. Customer service is on point and I'm proud to take my car to Heiser to get it worked on. Hopefully, I'm done with my issues now and I won't have to see y'all for awhile. Dan in service advised me well on the issue at hand, and now I feel like an expert when it comes to looking for signs of a malfunction. More
by MzBehavin24
Employees Worked With
Dan Gndat
March 30, 2015
Great! I came to the dealer from a bad situation with a previous mechanic and I could not have been more thankful for the job that they did! They were throug I came to the dealer from a bad situation with a previous mechanic and I could not have been more thankful for the job that they did! They were through, explained the problem and what they were doing and gave me all of the options so I could make an informed decision. To top it off, they were ridiculously fast too! Thank you! More
by LJ2486
Employees Worked With
Mike Catanese
December 19, 2014
Phenomenal Customer Service Hi have been to Heiser Chevrolet 3 times for general maintenance work and every time I have found the customer service to be EXCELLENT regardless of w Hi have been to Heiser Chevrolet 3 times for general maintenance work and every time I have found the customer service to be EXCELLENT regardless of which service rep I've had to deal with. Most recently I worked with Daniel Gandt and his communication and service surpassed expectations. Their Preferred Owner program is also VERY worth it. Sign up and you'll receive some great credits for future service and purchases. Highly recommended!! More
by Neajane
Employees Worked With
Mike Catanese, Dan Gndat
November 21, 2014
Excellent Service Mike Catanese, Service Advisor at Heiser Chevrolet has handled my service twice in the last month. I am extremely pleased with the service. Having b Mike Catanese, Service Advisor at Heiser Chevrolet has handled my service twice in the last month. I am extremely pleased with the service. Having been in the service industry most of my life, I realize that it is not easy to deal with people at times. Mike always seems to have that smile on his face. It is people like this that make people return again and again. Thank You Mike Catanese !!! More
by bertajon
Employees Worked With
Mike Catanese
August 24, 2014
Outstanding Friendly Service We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started o We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started over a year ago. We had this issue fixed we thought & the issue came up again a few months later. Heiser & GM tried diligently to fix the problem with the car. We worked with Quinn, Dan & Brian. After many hours of hard work & thought into this problem they were always considerate to us even when we got so discouraged & frustrated because they could not figure out how to fix this issue. GM made a decision this was not fixable and offered to buy back the vehicle. We took the offer & purchased another vehicle. This was a three month process from beginning of trying to fix it to the repurchase, to buying a new vehicle. We have never worked with such caring people in our life. We could not have asked for better service & people to work with. We are very very HAPPY in the end, More
by heicam
Employees Worked With
Other Employees :
Richard Brusky, Quinn Mihalski, Kristina Beck, Jim Fumo, Dan Gndat, Amy Plucinski
October 01, 2013
From start to finish, this was a good experience. Even though it was warranty work, Pete was very professional, explained things well, and the work was completed well before the time I was told it would b though it was warranty work, Pete was very professional, explained things well, and the work was completed well before the time I was told it would be ready. The driver was friendly and polite. The checkout was quick and the girl was efficient. I was very pleased with the experience. More
by broadway1015
Employees Worked With
Dan Gndat
September 14, 2013
The times table for getting the work done was off by over a week. Did not call with a status report after saying there would be one. Claimed that I was called but did not use the most recent number that was a week. Did not call with a status report after saying there would be one. Claimed that I was called but did not use the most recent number that was given to them. Estimate was off so the job ended up costing more money out of my pocket.Did not do what I asked did something other then what I asked at a level that was not satisfactory. When picking up the truck and voicing my displeasure of what was not done and what was done I received a condescending response. Saw the sales guy that sold me my truck and acted as though I had leprosy More
by billr52
Employees Worked With
Jim Lewandowski
September 12, 2013
Mike is a friendly and helpful person. He was all alone and things were a bit hectic but he took care of everyone. He answered all my questions, even ones I thought were "dumb". I had my first oil chang and things were a bit hectic but he took care of everyone. He answered all my questions, even ones I thought were "dumb". I had my first oil change on my 2013 Impala. When the car was ready, I paid the cashier and was told it was parked outside. It was raining very hard and Mike arranged to bring the car back in the garage, so I would stay dry. I really appeciated the extra service. I have been a Heiser customer for years and always recommed it to my friends. They have honest sales people, a helpful manager and finance people and a great service department. More
by jebisc
Employees Worked With
Mike Catanese
