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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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January 25, 2020

great from an oil change to installing new tires i was treated great by Shawn Christian and Jason Clark. the service was above and beyond necessary More

by COLBURN.DICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Christian
Jan 27, 2020 -

Heiser Chevrolet responded

Dear Dick, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

January 07, 2020

Didn't follow thru with what I asked Tow truck arrived at 9:30pm without a call. Mike C. in service didn't provide two copies of receipt for insurance as requested. Left phone message, wa More

by NWPURPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan in service , Mike Catanese
Jan 16, 2020 -

Heiser Chevrolet responded

Dear Valued Customer, We apologize you were not happy with your recent visit. Can you please private message us your contact information so our service manager can follow up with you to learn more about your concerns? Thank you, Heiser Chevrolet

January 03, 2020

A simple oil change should not take 1 hour and 45 mins. The service department personnel were very friendly though and the pop corn was very good.. More

by SIMONND2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gndat
January 02, 2020

Routine Maintenance I really enjoy having the pre-paid maintenance agreement. I roll my vehicle in, toss them the keys, sit down and enjoy a Coke and some pop corn and be More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jan 02, 2020 -

Heiser Chevrolet responded

Dear Tom, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoy your pre-paid maintenance, and our customer lounge as well. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

December 30, 2019

Service visit All was fast, efficient, friendly. Everything was taken care of that my vehicle needed. My service technician Kyle is great. Would recommend this deal More

by MAASR9T2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Maas
Dec 31, 2019 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser Chevrolet and our service department. We greatly appreciate your business and hope to see you again soon.

December 30, 2019

Great service as usual I was very pleased with the service I received at Heiser. Mike was very helpful as usual and explained the additional service recommended and how lon More

by BURDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Dec 31, 2019 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive review! We are pleased to hear that you continue to have a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 23, 2019

Excellent customer service The customer service at Heiser is excellent! Everything is done in a timely manner and the staff is really nice and treat customers with respect!! I d More

by RANETTALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese
Dec 23, 2019 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 23, 2019

Forgot to reset an "info" button In an effort to get my service done quickly for me, since it turned out I needed more work than expected oil change and I was waiting for my car, some More

by wileedvdsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Dec 23, 2019 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We're happy to hear that was taken care of for you, and we sincerely apologize for the inconvenience. Thank you for choosing Heiser Chevrolet and we hope to see you again soon. Happy driving!

December 20, 2019

Great service. Service on my equinox is great.friendly and helpful. Mike Cantonese is always helpful and patient,and always willing to honor service coupons.Mike des More

by waynedebx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Dec 23, 2019 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Mike and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future.

December 18, 2019

Oil Change The oil change and tire rotation was done in an hour. However they didn't run my Equinox through the car wash like they normally do. More

by KCERANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
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