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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews
Call Service Center (414) 327-2300

1,395 Reviews of Heiser Chevrolet - Service Center

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March 21, 2024

After my visit at this dealership. Getting an oil change and tire rotation, a couple days later I noticed that my wheel tire lock on my front passenger tires wasn't tighten at all to t More

by BRITTBRATW
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

March 20, 2024

I always go to Heiser for 2 reasons: Dave Shepard and an excellent reliable service e department. More

by gail1111
Recommend Dealer
Yes
Employees Worked With
Don't remember but I wish I did. She was a service writer and was wonderfully
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 19, 2024

Full detail was not completed. Rear passenger windows were smeared and the back windows had dog nose prints on them. Very disappointing. This after the service crew failed to tight More

by CERT73
Recommend Dealer
No
Employees Worked With
Nicole Darling, Nicole Darling
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March 19, 2024

As usual fast and friendly service. The only problem with this visit I saw my Tahoe pulled out and parked out front. It was then another 45 minutes before I was told it was done. More

by rlwilliams2825
Recommend Dealer
Yes
Employees Worked With
Nicole Darling, Nicole Darling
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

March 18, 2024

Don't know who Megan Shulta is. Don't know who Megan Shulta is.. Don't know who Megan Shulta is.. More

by marlynandneal
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 18, 2024

I was there for a recall, and they treated me as though I bought my car from them. I highly recommend the service department. More

by slotbreakr
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Jul 08, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 16, 2024

Good Prompt service They called the next day to make sure I was satisfied with everything. More

by KEVINKOBLESKE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Always highly respectful, courteous, flexible. Heiser makes it feel good being a customer there. Returning. More

by baronlwalker
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
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Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

The service time was very good and efficient and the staff was very friendly Great service all the way around More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

Very friendly and provided Excellent communication during the process. Great, great, great, great, great job. More

by SDEBAUCH
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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