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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,398 Reviews

1,398 Reviews of Heiser Chevrolet - Service Center

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April 09, 2025

Lucas did an excellent job to quickly sort out my problem at short notice. Treated my car well and got me going quicker than his original estimate. More

by JCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a great experience at Heiser Chevrolet for service. Thank you for your business. We look forward to providing you with another 5 star experience!

April 09, 2025

Luke was very helpful in getting everything done promptly and made scheduling a breeze as well. Would be happy to work with him again! More

by hannah.muri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Heiser Chevrolet responded

Dear Hannah, We are so glad that Luke and the team at Heiser Chevrolet were able to get everything done promptly and make scheduling a breeze! Thank you for your business. We look forward to your next visit!

April 09, 2025

It was fine. They took the car right away. I was on my way after a short time More

by revgm
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Brister
Apr 09, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are glad to hear you had a good experience at Heiser Chevrolet. Thank you for your business. We look forward to making your next visit a 5 star experience!

April 08, 2025

I only go to the dealership when I have to. This one is more reliable and has been honest with me on multiple vehicles I’ve had. They will remain my first choice. More

by JOHNMWILLIAMS_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Heiser Chevrolet responded

Dear John, We are so glad to hear that Heiser Chevrolet is your first choice and that you will continue doing business with us. Thank you for your business. Please don't hesitate to let us know if there's anything else we can assist you with!

April 07, 2025

Love this dealership. Even though my car was not purchased from heizer (my very first Car was that i bought in 1978 was) I love and trust the service dept. More

by CANDEEB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We love hearing that you have put your trust in Heiser for so many years. We hope that we can continue to assist you with all your car needs here at Heiser. Thank you for your longtime business.

April 05, 2025

My visit was for routine maintenance on my 2014 Chevy Impala LTZ Limited (only 43,000 miles). The guys at the service desk ere both friendly and professional. The car was ready on time, and i notic More

by RayB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Heiser Chevrolet responded

Dear RayB, We appreciate your detailed feedback on your 5 star experience at Heiser Chevrolet. Thank you for your business. We look forward to your next visit!

March 28, 2025

I would have thought the service department would know I had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why w More

by STACEY_TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 28, 2025

It was honestly amazing. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. More

by jaylen200414
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Mar 31, 2025 -

Heiser Chevrolet responded

Dear Jaylen, We are so glad to hear Lucas was able to go above and beyond and give you an amazing service experience at Heiser Chevrolet! Thank you for your business. We look forward to your next visit!

March 27, 2025

The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha More

by westphal666
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Mar 27, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for leaving a review and feedback. We are so glad Lucas England was able to assist you at Heiser Chevrolet! Thank you for your business and we look forward to your next visit.

March 26, 2025

My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser More

by TKRISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad Heiser Chevrolet was able to repair your car under warranty and provide shuttle services. Thank you so much for choosing Heiser Chevrolet! Please let us know if there's anything else our service or sales team can assist you with. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com