Heiser Chevrolet - Service Center

Seen dealer in morning had service that afternoon. Normally you have to wait for next week. New people at counter since the last time I was there. I know I was lucky to get a open spot. Thankyou Normally you have to wait for next week. New people at counter since the last time I was there. I know I was lucky to get a open spot. Thankyou More

Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job. car problems, Heiser Chevy in West Allis doing a great job. More

BEWARE Will never trust this dealer after their service dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was ch dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was changed, your spark plugs replaced, your tires rotated or any other work you pay for was completed as billed when you pick up your vehicle unless you have some way to actually verify the work was completed. This appears to be a systemic problem with this dealer as one service tech explained to me that he checks for some things he can verify and sends the vehicle back to service a second time before telling the customer they are finished. This was not my first experience with thinking they had not done what they claimed, just the first time I could actually prove it as I had used a permanent marker before service. Yes, they comped me, but that hardly restores trust that any work they claim is done, was done, if I cannot verify everything myself. More

My rep took the time to hear out an issue that I had at my previous visit. He listened, apologized for the inconvenience and made it up to me at my present visit. my previous visit. He listened, apologized for the inconvenience and made it up to me at my present visit. More

Jeff was so helpful even though I came close to closing. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process.. If I ever need anything I will be back. More

I believe something was taken from my vehicle after I had drop my vehicle off noticed something was missing two days later after my vehicle was service drop my vehicle off noticed something was missing two days later after my vehicle was service More