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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,401 Reviews
Call Service Center (414) 327-2300

1,401 Reviews of Heiser Chevrolet - Service Center

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December 30, 2022

I took my equinox to Heiser. They vastly overcharged the price of parts, not even close to a reasonable price. They did not tell me prior to charging me that the car test was $15 More

by tschultz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
Dec 31, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 28, 2022

I was taken care of my problem with an appointment and given a ride home and picked up to get my car. More

by ROSIEROSE4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 28, 2022

Kind and welcoming service writer. Good coupons. Nice waiting room. Nice cashier. Easy in - easy out More

by lisaeide29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember names of employees
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 27, 2022

I have been very happy with the service I receive at this business and will continue to return. More

by CYNTHIAZIRBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 25, 2022

Great work very personal and professional Great place to get all my cars fix. Thanks More

by dallmann47767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, PJ Geboy
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 22, 2022

Oil change tire rotation on a vehicle bought there took 3 hours. Body Shop Manager was off and bottom line - took too long and service needed to be looked @ on the body never got done. More

by RUSTYMUSKYHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, James Priewe
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 21, 2022

Heiser Chevy has been very good at taking care of engine and maintenance of my Equinox More

by JBPukansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 21, 2022

Ever time I bring my car in for service I'm always well taken care of More

by PALIIFUA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mike Catanese, Samantha Calmes, Service Team, PJ Geboy, Megan Shulta, Keith Jacobsen, Rafael Rivera
Report | Print
Dec 29, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 19, 2022

Service was quick. The employees were friendly and helpful. The waiting room area was neat and clean. More

by denniswantsitall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Dec 20, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 18, 2022

The dealership does solid work at a reasonable price. Mike Catane is a great service rep. More

by EFRANZEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Dec 20, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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