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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,401 Reviews
Call Service Center (414) 327-2300

1,401 Reviews of Heiser Chevrolet - Service Center

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December 18, 2022

The service is always superior and the environment is welcoming and friendly. I enjoy coming to this dealership More

by ABIGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Dec 20, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 14, 2022

I was most pleased at the service accommodation and same day response/ performance for my unscheduled oxygen sensor repair. More

by JON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta
Report | Print
Dec 16, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 13, 2022

Very courteous and well-informed it was very clean and they didn't outstanding job on checking out my vehicle and I'm definitely going back to have my oil pan gasket fixed reasonably priced More

by Dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 16, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 13, 2022

Dropped off for oil change at 9am and came back at 4pm and they forgot it in the lot. Had to wait until hour while they finally did the oil change but never rotated my tires or gave me the report card on More

by jschmidt
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Not sure their name
Report | Print
Dec 16, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 11, 2022

Great service, great people and friendly people. I feit they were there just for me because the way I was treated. More

by BLOOMERMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Dec 16, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 09, 2022

Very pleasant people, helpful, knowledgeable. service department is very thorough. Dealership is kept very clean More

by chevrolet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team, PJ Geboy, Megan Shulta, Keith Jacobsen
Report | Print
Dec 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2022

Dave was very informative and efficient at getting a car ready for us... car was clean and met our expectations More

by BRIBUSS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, PJ Geboy
Report | Print
Dec 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2022

My biggest problem with this dealership is making a specific appointment for a routine oil change that should take half hour to 45 minutes and you usually end up waiting over two hours! Why do they tak More

by aceman1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Dec 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait and the inconveniences you have ran into as of late. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

December 06, 2022

i have an experience with your service department since 2008 and i can tell you i have a great experience for all those years. great job More

by RONALDPZR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy
Report | Print
Dec 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 05, 2022

El mejor servicio siempre estan disponibles para ayuadarte con tus dudas y problemas de tu behiculo More

by fabianlopezgutierrez.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 09, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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