1,121 Reviews of Heiser Ford Lincoln - Service Center
Was disappointed by the service department not calling when my car was ready. I had used the shuttle service so they needed to pick me up from work. I called to check on the vehicle and they said they wer when my car was ready. I had used the shuttle service so they needed to pick me up from work. I called to check on the vehicle and they said they were just finishing the paperwork, so a co worker dropped me off then I waited another hour and half and still wasnt notified had to call again then it was ready, I asked why they hadn't called as far as anyone there knew I still needed to be picked up He acted like he didnt know that I'm sure it was on the invoice then no one would bring the car up. The shuttle driver then brought my car around for me. He was wonderful. Both for his shuttle service and bringing my car up. The rest could learn something about customer service from him. More
I had my vehicle come back with more problems than it when in with. Not even made to the first stop light it caught off. They provide poor customer service spent 1000’s of dollars to not have received my when in with. Not even made to the first stop light it caught off. They provide poor customer service spent 1000’s of dollars to not have received my vehicle running properly especially when the engine nore the transmission was the problem. More
Heifer is a good company my car was in shooe longer than plan but due to service call in they provide car thanks Heiser will see again. plan but due to service call in they provide car thanks Heiser will see again. More
I have a great experience with Heiser Fordbecause I I have a great experience with Heiser Ford because I have purchased Too vehicles from Heizer Ford never had any problems if anything came up they t I have a great experience with Heiser Ford because I have purchased Too vehicles from Heizer Ford never had any problems if anything came up they took care Of it right away even a blow light bulb came up and they just put it in no charge they're the greatest and I will be dealing with them for years in the future to come More