Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • Vehicle Sanitization

Heiser Ford Lincoln - Service Center

Glendale, WI

4.3
314 Lifetime Reviews Review Dealership

315 Reviews of Heiser Ford Lincoln - Service Center

Sort by
March 03, 2021

"The Parts dept is awesome. Always willing to go the extra..."

- Wijunquer

The Parts dept is awesome. Always willing to go the extra mile with a smile. Top Notch! Highly recommended. Today is your day! Thanks again.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
March 02, 2021

"Joe was absolutely awesome!! His customer service was..."

- HOLLY OBBINK

Joe was absolutely awesome!! His customer service was spot on. Went above and beyond to make my experience excellent. I would definitely recommend to anyone.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"Great job as always nice employees and clean place . I..."

- cjl1977

Great job as always nice employees and clean place . I recommend Glendale heiser for all kinds of service. Close to my home love it. Great

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2021

"Car was in for regular service, The Works, and also an..."

- DELLWEIN

Car was in for regular service, The Works, and also an electrical issue. They needed the car over the weekend and left us the Lincoln loaner for the weekend. Electrical issue was covered under warranty and pick up and return went fine. Everyone at Heiser has always been courteous and professional.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Meyer
Feb 25, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 21, 2021

"Server was fast but they did not put my car back together..."

- Chevy.wilson

Server was fast but they did not put my car back together how it was when they go it. But Thank you for servicing me

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Feb 25, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

February 17, 2021

"Excellent response to urgent service need. I was going..."

- Barbara Tillman

Excellent response to urgent service need. I was going on a road trip and a wrench popped up. Got me in immediately. Concierge service great

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2021 -

Heiser Ford Lincoln responded

Barbara, thank you for your business and your feedback. Our customers are our highest priority and I am pleased to hear we have exceeded your expectations. Have a great day!

February 16, 2021

"Everything went very well with Heiser Ford Lincoln as..."

- FRD302

Everything went very well with Heiser Ford Lincoln as usual. Great service and Joe V. always keep you informed along the whole process. Pick up and drop off was very easy and effortless.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

Heiser Ford Lincoln responded

FRD302, thank you for your business and feedback! We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future. Have a great day.

February 16, 2021

"I brought my car in for oil change. Was disappointed..."

- TLBOYDDDS

I brought my car in for oil change. Was disappointed because advertisement says complimentary car wash, which was not done . I was then told later that I needed to request car wash. I think service representative could have asked if I wanted a car wash.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Matthew Pulaski
Feb 16, 2021 -

Heiser Ford Lincoln responded

TLBOYDDDS, thank you for your business and feedback. We want to apologize for your experience while here. We have sent your concerns to the appropriate management to look into. Please reach out to our service manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com with any additional questions or concerns. Have a great day.

February 11, 2021

"Wonderful and quite accommodating. This dealership is..."

- KRISTYRYAN3

Wonderful and quite accommodating. This dealership is the only place we will go. Chris Meyer is by far the best ever. Brandy Winfrey is also very impressive in his knowledge.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Meyer
Feb 12, 2021 -

Heiser Ford Lincoln responded

Dear Kristy, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 09, 2021

"A good place I never had any problems with service or..."

- PANTHERGNX6

A good place I never had any problems with service or sales they always took care of me and got me done right away and good people

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Pennow
Feb 12, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
1 - 10 of 315 results