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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,121 Reviews
Call Service Center (414) 228-5700

1,121 Reviews of Heiser Ford Lincoln - Service Center

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October 17, 2021

Fantastic and fast service. Super friendly staff and I'm always happy to give my business. More

by barryjanderson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Barry, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Everyone very Professional, Polite, knowledgeable, Concerned about the need of your car, very nice waiting area More

by MS7OUT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

My car battery keeps dying and I am not sure why I thought they inspected the battery with each oil change. I never received a call back about Kevin contacting the warranty company to see if it’s cove More

by Lhoward625
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Driebel
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

October 16, 2021

Service area is top notch waiting area is top employees are very professional and polit More

by m1142=
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

Very responsive, friendly, knowledgeable, professional and forward thinking. We trust them every time. Clean space. More

by RSFNBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

Always courteous and time efficient i wouldn't take my vehicle anywhere else. Heiser rock's More

by ROBERTMADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob giggle , Service Team, Marius Kupstas
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Robert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

The actual service experience was was pleasant. However, it took months to get the initial service-a minor recall-scheduled. More

by MRR0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We sincerely apologize for any inconvenience we may have caused. Your feedback has been sent to the appropriate management in an effort to better our business and employees. Please feel free to reach out if you have any additional questions or concerns. We greatly appreciate your business and hope to see you again in the future. Happy driving!

October 07, 2021

The sales personnel is awesome, one in particular is Brandi Winfrey. He's the BEST! My family & I have purchased cars from Heiser through Brandi for over 10 years and it's been a pleasure. The servi More

by Goldenwings015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Report | Print
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2021

Fairly quick, professional, good customer service over all, prices can be a bit steep but overall good service! More

by QUINTEN_HOSKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I know none these people
Report | Print
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Quinten, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2021

My appointment was available within days of my call to the dealership. I waited for an hour but I had the full look at the essentials, so I understand the length of time. Please keep me updated when there More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Kevin Driebel
Report | Print
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Renee, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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