Heiser Ford Lincoln - Service Center

They were honest about how long it could take due to how backed up they were. They followed up with me letting me know a couple days later that same time frame they originally gave but they were actually ab backed up they were. They followed up with me letting me know a couple days later that same time frame they originally gave but they were actually able to finish my vehicle on the early end of time frame. I was very happy with their honesty and great follow up. More

Me experience was quite pleasant and painless. Everyone was courteous and helpful. I even received a free car wash. Great experience. I highly recommend Heiser Ford was courteous and helpful. I even received a free car wash. Great experience. I highly recommend Heiser Ford More

Very polite and personable. Efficient and quick. Explained every step involved. Very pleasant atmosphere in the waiting area. Walked me to my vehicle, even reminded me of my forgotten phone! Explained every step involved. Very pleasant atmosphere in the waiting area. Walked me to my vehicle, even reminded me of my forgotten phone! More

The service manager was welcoming and friendly. He gave a thorough explanation of the suggested work. And it was completed in an appropriate and the promised time frame. The pricing.was fair. a thorough explanation of the suggested work. And it was completed in an appropriate and the promised time frame. The pricing.was fair. More

Bad customer service will never have my car service at this location bad management didn't properly connect my battery held my car for four days this location bad management didn't properly connect my battery held my car for four days More

Kevin and the technicians gave great service. Communicated very well upon what was wrong with my car and were very thorough about the issues that had been found during this service check up. Communicated very well upon what was wrong with my car and were very thorough about the issues that had been found during this service check up. More

Generally quite good, but there have been several times that were disappointing. Nothing terrible but I’m trying to reach the minimum 25 words here. that were disappointing. Nothing terrible but I’m trying to reach the minimum 25 words here. More

Although a bit out of the way, choosing to get service at this location where I bought the car. Good, friendly customer service. Easy to make an appointment and low wait times. this location where I bought the car. Good, friendly customer service. Easy to make an appointment and low wait times. More

Kevin was very helpful and dependable. He was responsive and timely. He found a solution with a little legwork. Thanks to him for his help. and timely. He found a solution with a little legwork. Thanks to him for his help. More

Im convinced that this is the best ford lincoln dealership in the Milwaukee area,there customer service interaction is great and there service department is excellent and with employees like joe vi dealership in the Milwaukee area,there customer service interaction is great and there service department is excellent and with employees like joe vicari jr, they will remain 👍the best. More