Heiser Ford Lincoln - Service Center

I needed a key fob ( 2nd ) for my truck not much time to share at a dealer. Joe Vacari Jr. Stepped up with his crew in the service dept and completed this mission in short notice and did a great job. Eve to share at a dealer. Joe Vacari Jr. Stepped up with his crew in the service dept and completed this mission in short notice and did a great job. Everyone in the dept was super nice. More

It is so much easier and refreshing to work with a service department more interested in helping customers than in arm wrestling to see who wins. service department more interested in helping customers than in arm wrestling to see who wins. More

I needed my F150 restored after being stolen 4/26/2020 it's 8/7/2020. I still have'nt recievied it. You tell me. it's 8/7/2020. I still have'nt recievied it. You tell me. More

They are Very attentive to their customers concerns over in the service department. My truck was finished much earlier than expected and I got a call right away. in the service department. My truck was finished much earlier than expected and I got a call right away. More

The service team was a pleasure to deal with. Very professional and timely on my service work. Check our at the cashier was fast and easy with great personnel! professional and timely on my service work. Check our at the cashier was fast and easy with great personnel! More

Work..labor ..parts all great. Cashiers need to learn to smile. Snotty bunch behind the counter, every one of them. If they don't like their job they should find something they like. Had an excellent experi smile. Snotty bunch behind the counter, every one of them. If they don't like their job they should find something they like. Had an excellent experience until I went to pay. Didnt smile, showed no emotion other that boredom, moved as slow as possible. Seriously, why are they working there? More

They are always so professional and kind. All CDC guidelines were followed. They always thorough with the services to me before they are performed and give me a detailed explanation. They never try t guidelines were followed. They always thorough with the services to me before they are performed and give me a detailed explanation. They never try to up sell or oversell any service and are frank about what needs to be done. More

Quick and considerate. The service dept arranged for me to have all work needed at one time. Service explained the project and offered to show me the damaged parts which I appreciated to have all work needed at one time. Service explained the project and offered to show me the damaged parts which I appreciated More

Excellent Service. Terry took the time to explain all the specials. Car was completed timely. Waiting room was clean and followed CDC guidelines for social distancing. the specials. Car was completed timely. Waiting room was clean and followed CDC guidelines for social distancing. More

I always feel like a valued customer at Heisenberg Ford Lincoln, both in the sales and service area. Chris Meyer and Terry are great to work with. Lincoln, both in the sales and service area. Chris Meyer and Terry are great to work with. More