8/2017, Helena Ford Service is in my humble opinion, lower than crooks. Recent truck repair cost me about $800.00, picked it up and immediately ran just as bad as when I brought it in. Do they test drive them? Upon return, they say Oh your engine is blown, 7,500.00 more please and if you get the engine we will work with you on the 800.00. Guess they could not diagnose a (as the described) badly blown engine the first time around. Since I refused the engine, they refused a refund for the work they did FOR NO REASON. BEWARE. Also they scam you into unneeded things like carbon cleaning where reputable mechanics have informed me are pretty much a gimmick and there is no way to even see if they performed them or not.
FY, I cannot say anything about the sales there except I have never bought one there since their prices are way higher than Broadwater Ford in Townsend (30 miles South) and Bison Ford in Great Falls (1.5 hours North & Bozeman Ford (1.5 hrs South East. They are all much more competitive.