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Helfman Ford - Stafford

Houston, TX

4.4
187 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 187 reviews

August 31, 2023

My car buying experience could not have been easier than I just experienced at Helfman Ford thanks to MARK " BIG EASY " HARRIS and the rest of the staff . There was no pressure during any of the process and More

by Gene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark "Big Easy" Harris
July 21, 2023

I have been a customer of Helfman Ford for over 10 years. We have purchased several trucks, and I recently picked up my Bronco which I love. I always use the Helfman Service Center if I have ANY type of wo More

by MikeinTexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Tony Rushing
July 01, 2023

This is my second Ford that I have purchase from this dealer. Would recommend them to anyone looking to buy a new vehicle. They helped me get the exact car that I wanted. Thanks! More

by betheblack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir
May 27, 2023

Easy in and out My salesman was is an awesome guy. I had an issue he solved it More

by htunsel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hebert
May 27, 2023 -

htunsel responded

My salesman was awesome he get a 5 stars every question I had he answered, i was missing my tire jack he got it taken care of. He came off vacation early to help my situation.

May 23, 2023

Brett Hebert made the whole process quick and easy. I’ll be recommending anyone in the market to him More

by jchadis09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 03, 2023

Chris was very helpful and straight up about everything. No pressure from the F&I office. (Price was agreed upon over mail, already had financing pre-established). In and out in about an hour. One of the be More

by E_henry51
Purchase Time
Recommend Dealer
Yes
December 30, 2022

I have used service writer Jason for my diesel truck service repairs several times . Every time I bring my truck in Jason is top notch customer service and gets my truck in and out in a timely manner wi More

by Colby Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
December 26, 2022

Great experience. Won't buy anywhere else. Have purchased several cars from Marcus. Quick, easy no games. More

by mnavy004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Warren
December 10, 2022

They were very helpful, showing various options of cars to match our needs. I would recommend buying a ford vehicle here. More

by mel.ajanel91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
November 07, 2022

Was promised F-150 Lightning $10,000 over MSRP. Drove all the way out and agreed to a $1000 deposit, then a $5000 deposit only to have the manager demand $20,000 over MSRP. Come on Ford! Discipl More

by M.janson68
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Day time Manager
2
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