
Heller Motors
Pontiac, IL
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As much as I am skeptical of dealerships, this was a pleasant experience. After talking to Joe Andres about a vehicle, I made the almost 4 hour drive from MO. When I arrived, Joe pointed out that he had pleasant experience. After talking to Joe Andres about a vehicle, I made the almost 4 hour drive from MO. When I arrived, Joe pointed out that he had an identical truck with 11000 fewer miles. I arrived at 9 and even with a test drive, had a deal with financing before noon. I had not planned to purchase that day so had no down payment. They went the extra mile (lots of them) and delivered the truck to me the next day! This dealership has changed my.mind about dealerships. There are still businesses that thrive because of great customer service. Joe Andres was an easy, no pressure sales rep that made it a pleasure to make a major purchase. Jimmy in finance was just as easy to work.with. I would highly recommend this dealership and would make the drive if I'm in the market for a vehicle in the future. More
Fast, transparent with information and very responsive. Worked with Bob C and Jimmy in finance. Could not be more pleased! Wonderful experience and highly recommend!! Worked with Bob C and Jimmy in finance. Could not be more pleased! Wonderful experience and highly recommend!! More
Nothing bad to say what so ever. Highly recommend Heller Motors in Pontiac, IL. Was looking for a newer used Chrysler Pacifica. Wanted to trade in our Explorer for the van. Had the Highly recommend Heller Motors in Pontiac, IL. Was looking for a newer used Chrysler Pacifica. Wanted to trade in our Explorer for the van. Had the pleasure of working with Jeremy Mehrkens. Got to say one of the best salesmen I have ever worked with. Told him exactly what I wanted and he was able to get my family and I in a van that we absolutely love. He was to the point and didn't beat around the bush with things I asked him about. He is very professional, kind and courteous and knows how to help a customer. Jeremy worked with the finance department and even helped me get a lower payment than what I already had as well. I would definitely take the drive to come see Jeremy and the awesome staff at Heller's again. Thank you to Jeremy and staff!! More
I found my jeep online at Heller Motors. They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the J They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the Jeep shipped to my house and was as easy a purchase as any I’ve ever had. Thanks Heller Motors More
Drove an hour and a half to view a car. Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the pro Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the process so easy and seamless and helped me a lot as someone with below average credit. I got the car I fell in love with and I am so happy about it! They even kept the interior LED lights I had asked them to keep! Payton was really nice and made sure everything went smooth! Highly recommend!! More
Highly recommend Heller Motors! Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality of my purchase! Thanks a lot to everyone at Heller :) More
Would definitely send business to Heller again. I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indeci I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indecisive and my salesperson Bob took the time to pull 5 or 6 trucks out for me. They evaluated my trade and handed me my keys back. So many dealers hold them for ransom these days. Through the entire process there was no pressure. We talked about all sorts of things like old friends. It was refreshing to find a team and dealership that understands how to treat customers like people and not just a deal. Thanks for being better than so many others. More
I found the car on Cars. com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was purchasing was exactly as described and they didn't try to tack on any extra fees or services like other dealerships I had contacted. Eric and Jake were awesome and the whole deal only took 30 minutes which included my test drive. I can't overstate how easy they made the whole process. The travel distance was well worth it and they will be the first dealership I check next time I need a vehicle. More
I located a vehicle on Carmax and purchased it from Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and m Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and most important complete. The finance papers had to be redone due to my incomplete information; this was handled almost immediately, no delay. My advice if you are buying from this dealer is to let them do whatever is necessary. Jake even processed the license application for an out-of-state sale. Very satisfied. More
Awesome Experience! I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answe I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answered all questions, took lots of pics even took us for a facetime test drive! Jeff Butcher made the paperwork super easy with online docs. And John Warren made shipping easy and cheap!! Could not be happier with our experience! More