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Heller Motors

Pontiac, IL

4.4
52 Reviews

720 S Deerfield Rd

Pontiac, IL

61764

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Showing 52 reviews

July 24, 2022

Phenomenal experience. Bob C. was excellent to deal with. This is my second vehicle purchased here and will return when the time comes. Process was easy and painless. I fo More

by 2020 Ram 1500
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Corrie
July 05, 2022

Great to work with. No hidden fees and vehicle was just as Joe told me. Actually better! Gave us price up front and no deviations. A+ Dealership! More

by skiprenfro
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Andres, John Brown
Jul 05, 2022 -

Heller Motors responded

Big thanks to you and Debra for making the trip, Skip! Always up-front pricing, never hidden fees. It just makes things so much easier, right? Enjoy your Ram 1500!

June 27, 2022

Seamless car buying process with top notch customer service! Highly recommend that you consider Heller Motors to help you find that perfect vehicle! More

by kathyj1475
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Prendergast
Jul 05, 2022 -

Heller Motors responded

Thanks so much, Kathy! We really enjoyed working with you on your Grand Cherokee purchase, and we hope to see you again in the future. Enjoy!

June 01, 2022

Had an excellent experience purchasing a new Jeep Wrangler at Heller Motors!!! Jeremy (sales) and Jake (finance) were fantastic to work with. Got a great deal and they made it simple, fun and fast!!! More

by rosch2000
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jake Heller, Jeremy Mehrkens
Jul 05, 2022 -

Heller Motors responded

Yes! Car buying CAN be fun! Thanks so much for making the drive for your purchase. Have fun in your Wrangler!!

April 06, 2022

Not a good experience here. Bought a truck that they claimed needed no work. It needed to basics which they didn't perform prior to sale....Wheels were out of balance and truck More

by achashatan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe
Apr 06, 2022 -

Heller Motors responded

Daniyal, We're sorry that you have experienced an issue with the truck. It is never our intention to sell a vehicle that needs work. As we offered before, we would be happy to re-inspect the vehicle for an alignment issue. If you are interested in taking us up on the offer, please call me at (815) 842-1128. - Lezlie, Customer Care Manager

Apr 06, 2022 -

achashatan responded

Lezlie, I live 3 and half hours away from your dealership. I was promised that the truck was 100% and needed no work, But it needs the BASIC 2 things that should be done prior to selling any vehicle. I am extremely disappointed. I can get the work done at my local dealer, and cannot drive over 3 hours to get an alignment and wheel balancing done. I require that you guys reimburse me for that and we can settle this.

Apr 06, 2022 -

Heller Motors responded

One of our sales managers will be reaching out to you shortly. Thanks for the opportunity to discuss the matter. It's appreciated!

March 28, 2022

The folks at Heller were extremely friendly and efficient. Answered every question , made it so easy to understand everything, More

by peg
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kabureck, Greg McCandless, Bob Corrie
Mar 29, 2022 -

Heller Motors responded

Peg, thanks for choosing Heller Motors. We're thrilled that you are so happy with your purchase experience. Enjoy your Jeep!

January 30, 2022

The staff at Heller is great. Especially Jeremy! He is very informative and professional. Also Glen is very professional and honest. Will always recommend someone to them. More

by tstahl2018
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Mehrkens
Mar 29, 2022 -

Heller Motors responded

Thanks for returning to Heller for your Grand Cherokee purchase! Jeremy, Glenn and our entire staff enjoyed working with you, and we hope to see you again next time!

December 20, 2021

Recently had my van in for a shifting issue. The Heller's team is great with their communication with the repairs as well as the timeline as to how long the repairs would take. Highly recommend!! More

by Steve Moore
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Several in the service department
November 17, 2021

They were nice and helpful. And the car is wonderful and I like it alot More

by Jenn
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Corrie
Nov 17, 2021 -

Heller Motors responded

Jenn, we're so excited that you like the Ford Focus! We're glad we could be of service to in finding the "just right" car for you. Enjoy!

November 17, 2021

I traveled a little bit over two hours one way to look at a vehicle at the dealership. Their was a misunderstanding whether my vehicle had a sunroof or not. And it was probably my fault. The sales staff w More

by Steve
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Mehrkens, Bob Corrie
Nov 17, 2021 -

Heller Motors responded

Steve, our apologies for the miscommunication. Sometimes, despite all efforts, we do make a mistake. Thanks for the understanding, and we're so happy it worked out in the end! Enjoy your Chrysler 300!

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