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Heller Motors

Pontiac, IL

3.9
68 Reviews

720 S Deerfield Rd

Pontiac, IL

61764

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Showing 68 reviews

August 11, 2024

I found the car on Cars. com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was More

by lcronin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Prendergast, Jake Heller
June 18, 2024

I located a vehicle on Carmax and purchased it from Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and m More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jake
Jun 18, 2024 -

Heller Motors responded

JP, thanks for choosing Heller Motors for your purchase! We appreciate the opportunity to help and we look forward to next time!

March 25, 2024

Awesome Experience! I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answe More

by Jamescarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Warren, transportation, Joe Andres, Jeff Butcher
March 21, 2024

DO NOT BUY ANYTHING FROM THIS DEALERSHIP. I purchased a 2017 Hyundai accent from these guys, paid for the car but before i was able to take possession they said they had to "fix" a few issues More

by Javier Montes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lezlie Brannan, Joe Andres, Greg McCandless, Jeremy Mehrkens, Justin Gillard, John Brown, Bob Corrie, Jeff Butcher, Kyle Fajardo, Jeff Stearns
January 15, 2024

Purchased a vehicle from this dealership from another state. Joe Butcher walked me through the entire process, financial, shipping, etc. Went very smoothly. Shipping went great, in spite of a snowstorm, More

by MI Shelby Lover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butcher
November 06, 2023

I was sent pictures of a vehicle that wasn’t detailed and was told a deposit was needed before they would detail the vehicle and send new pics. I explained that I am 760 miles away and would not take that st More

by Tloteckk9
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kyle Fajardo
Nov 07, 2023 -

Heller Motors responded

Mr. Loteck, please accept our apologies, as this is not the fashion in which we do business. You have been assigned a different sales associate and photos are in your in-box. We hope you'll give us a second chance at giving you a first-rate experience!

Nov 07, 2023 -

Tloteckk9 responded

Absolutely, and I appreciate that you have taken this complaint seriously and responded quickly Wm. Anthony Loteck

October 12, 2023

Purchased a Ram Classic. I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well b More

by tproctor930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The transportation department , Joe Andres, Jeff Stearns
Oct 12, 2023 -

Heller Motors responded

Tyler, if there was an emoji for jumping up and down, we would use it here! Everything you've said in your review should be standard in this industry, but until it is, we'll be happy to stand out and deliver great vehicles to great customers like you! Enjoy your Ram 1500, we know you're going to love it. And see you next time! :)

Oct 12, 2023 -

tproctor930 responded

Just calling it how it was. Will definitely see you guys next time 😉

September 14, 2023

Salesman was ok. One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket c More

by Chance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Andres
September 13, 2023

Great Experience! Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. More

by mit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Sykes
August 02, 2023

I purchased a Rivian and traded in a Tesla. The experience was professional, efficient and pleasant. They followed through with what they promised. Great to work with Mike Gannon, John Brown More

by joss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gannon, John Brown, Jeff Butcher
Aug 03, 2023 -

Heller Motors responded

Joss, thanks for choosing Heller! We enjoyed working with you, and we hope you're enjoying the Rivian (and the gas $$ savings)!

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