Back

Heller Motors

Pontiac, IL

3.9
66 Reviews

720 S Deerfield Rd

Pontiac, IL

61764

Directions

By Type

Showing 66 reviews

March 16, 2023

I found a used 2014 Jeep Cherokee at Heller Motors in Pontiac, IL, that I really liked on Cars.com. I contacted the dealership through Cars and a salesman, Justin, called right away. I drove over 2 hours More

by DSEngland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gillard
February 23, 2023

I purchased a 2014 Cadillac Escalade from this dealership, and from the beginning, it was nothing short of stellar service!! Ryan Cox (my salesperson) had the keys & vehicle ready to be test drive More

by Lbrt_byrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
Feb 24, 2023 -

Heller Motors responded

Albert, we're so glad you picked us for your vehicle purchase, and it was our pleasure to assist you. As you know, sometimes a problem will occur with a used vehicle regardless of how intensive our inspection process is before the sale. Thank you for your patience in that regard - we appreciate it. We hope you enjoy years of safe, happy driving in your Escalade, and when you're ready for something new, we'll be here!

December 07, 2022

The sales staff was very knowledgable, pleasant, and no pressure. It was a pleasant experience. More

by RL4589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen, Keith, Justin Gillard
Dec 08, 2022 -

Heller Motors responded

RL - we believe car-buying doesn't have to be a stressful chore! Glad we could help and make it pleasant! Thanks for your purchase, and we hope you'll come back to us next time as well.

November 16, 2022

Great experience. Both sales and finance were very helpful and easy to work with. We will be back! More

by daveham86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith , Kyle Fajardo
Nov 17, 2022 -

Heller Motors responded

Dave, thanks for trusting Kyle, Keith and the rest of our team to assist you in buying your Grand Cherokee. We enjoyed working with you and Courtney and we appreciate your business!

July 24, 2022

Phenomenal experience. Bob C. was excellent to deal with. This is my second vehicle purchased here and will return when the time comes. Process was easy and painless. I fo More

by 2020 Ram 1500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corrie
July 05, 2022

Great to work with. No hidden fees and vehicle was just as Joe told me. Actually better! Gave us price up front and no deviations. A+ Dealership! More

by skiprenfro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Andres, John Brown
Jul 05, 2022 -

Heller Motors responded

Big thanks to you and Debra for making the trip, Skip! Always up-front pricing, never hidden fees. It just makes things so much easier, right? Enjoy your Ram 1500!

June 27, 2022

Seamless car buying process with top notch customer service! Highly recommend that you consider Heller Motors to help you find that perfect vehicle! More

by kathyj1475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Prendergast
Jul 05, 2022 -

Heller Motors responded

Thanks so much, Kathy! We really enjoyed working with you on your Grand Cherokee purchase, and we hope to see you again in the future. Enjoy!

June 01, 2022

Had an excellent experience purchasing a new Jeep Wrangler at Heller Motors!!! Jeremy (sales) and Jake (finance) were fantastic to work with. Got a great deal and they made it simple, fun and fast!!! More

by rosch2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Heller, Jeremy Mehrkens
Jul 05, 2022 -

Heller Motors responded

Yes! Car buying CAN be fun! Thanks so much for making the drive for your purchase. Have fun in your Wrangler!!

April 06, 2022

Not a good experience here. Bought a truck that they claimed needed no work. It needed to basics which they didn't perform prior to sale....Wheels were out of balance and truck More

by achashatan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Apr 06, 2022 -

Heller Motors responded

Daniyal, We're sorry that you have experienced an issue with the truck. It is never our intention to sell a vehicle that needs work. As we offered before, we would be happy to re-inspect the vehicle for an alignment issue. If you are interested in taking us up on the offer, please call me at (815) 842-1128. - Lezlie, Customer Care Manager

Apr 06, 2022 -

achashatan responded

Lezlie, I live 3 and half hours away from your dealership. I was promised that the truck was 100% and needed no work, But it needs the BASIC 2 things that should be done prior to selling any vehicle. I am extremely disappointed. I can get the work done at my local dealer, and cannot drive over 3 hours to get an alignment and wheel balancing done. I require that you guys reimburse me for that and we can settle this.

Apr 06, 2022 -

Heller Motors responded

One of our sales managers will be reaching out to you shortly. Thanks for the opportunity to discuss the matter. It's appreciated!

March 28, 2022

The folks at Heller were extremely friendly and efficient. Answered every question , made it so easy to understand everything, More

by peg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kabureck, Greg McCandless, Bob Corrie
Mar 29, 2022 -

Heller Motors responded

Peg, thanks for choosing Heller Motors. We're thrilled that you are so happy with your purchase experience. Enjoy your Jeep!

2
...