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Hello Mazda of Temecula

Temecula, CA

4.6
245 Reviews

42050 DLR Dr

Temecula, CA

92591

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Showing 245 reviews

October 13, 2015

Wonderful Customer Service! I liked that Giovanni was very informative and helpful. I also liked that I didn't feel pressured to buy, which made me want to come back willingly! More

by Tina Foltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Loche
Oct 27, 2015 -

Hello Mazda of Temecula responded

Thanks for your outstanding review, Tina! I'm very happy to hear that Giovanni was such a help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bill Brumbaugh- General Manager

September 20, 2015

Professional and timely. The service department is excellent when it comes to diagnosing and advising the appropriate service required to repair what is needed. In the past ye More

by TrudieWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Adame
Oct 01, 2015 -

Hello Mazda of Temecula responded

Trudie, thank you for your kind words. We feel our service department is what makes John Hine Temecula Mazda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Bill Brumbaugh- General Manager

September 12, 2015

Purchasing a car was a fun & stressless experience! The staff was very courteous and thorough. Patrick Hunter took us through the initial paperwork and made it painless! Jonathan Kastner, Finance Manage More

by Hine Mazda Fans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hunter, Jonathan Kastner,, Tim Anderson
Oct 01, 2015 -

Hello Mazda of Temecula responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new vehicle! We are glad that Patrick, Jonathan and Bill did a great job assisting you. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. If you have any questions or concerns, please do not hesitate to come see us. Best, Bill Brumbaugh- General Manager

September 06, 2015

John Hine Mazda Temecula treated us like family Giovanni and Josh made our car buying experience very pleasant. No pressure , just a strong determination to find the right car at the right price. Th More

by kevandangela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Loche, Josh Oakden
Sep 09, 2015 -

Hello Mazda of Temecula responded

Congratulations on your new vehicle, Kev and Angela! Thank you for taking the time to write about your experience. It is magnificent to know that Giovanni and Josh were able to provide you with the pleasant and knowledgeable service that John Hine Temecula Mazda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bill Brumbaugh- General Manager

September 02, 2015

Best experience ever! Great reps and great rate. I would recommend them in a heartbeat! Loved or rep named Paris. Loved the short transaction time too! You should go here More

by hac1u9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paris, Giovanni Loche
Sep 09, 2015 -

Hello Mazda of Temecula responded

We cannot thank you enough for your wonderful review of John Hine Temecula Mazda and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Bill Brumbaugh- General Manager  

August 16, 2015

Relaxed and inviting atmosphere My wife and I were impressed by the staff and service from the sales floor all the way through finance. It was our second time purchasing a vehicle th More

by EricL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Ervin
Aug 19, 2015 -

Hello Mazda of Temecula responded

Eric, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we are able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Bill Brumbaugh- General Manager  

August 06, 2015

Possibly the best experience we've had in obtaining new car Did not experience the expected high-pressure or "sleazy" tactics as in days of old. It was a pleasure dealing with our salesman who was very cordial More

by Zoom.Zoomer!
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Wine
Aug 07, 2015 -

Hello Mazda of Temecula responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit pressure-free and hassle free, and we believe that's how every car buying experience should be. And also we make sure that our team gives friendly service to our customers like you. Please don’t forget to follow our fan page to see more superb specials! Best, Bill Brumbaugh- General Manager

July 28, 2015

Excellent service on both of my lease's! I was returning a leased vehicle and made arrangements ahead of time of what I wanted in my new leased vehicle. I got an almost immediate response bac More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Loche
Jul 30, 2015 -

Hello Mazda of Temecula responded

Penny, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both smooth and enjoyable, and I'm very pleased that your visit reflected our efforts. Giovanni is a valuable member of our team and will be pleased to hear your compliments as well. We appreciate your recommendations and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Bill Brumbaugh- General Manager

July 26, 2015

Excellent dealership. Awesome staff!!! Son was very professional, friendly, knowledgeable, has a great personality and patience. The entire buying process was an amazing experience. The tea More

by Ferencz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Huynh and Jonathan Kastner
Jul 30, 2015 -

Hello Mazda of Temecula responded

We love hearing about customers that have an amazing experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Son is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. Thank you for your business and feel free to contact us if you have any questions on your new vehicle.  Best regards, Bill Brumbaugh- General Manager

July 17, 2015

First time buyer and my experience was GREAT! I am a first time buyer and was nervous about doing everything on my own. I didn't want to be hassled or pressured. John Hines really came through, th More

by Niko86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Loche
Jul 17, 2015 -

Hello Mazda of Temecula responded

Niko, thank you so much for your kind words and congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's glad to know that our team was able to provide you with such a great first buying experience. I will be sure to pass along this great feedback. If you ever need anything in the future, please don't hesitate to let us know. Take care! Bill Brumbaugh- General Manager

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