Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Exceptional service I was assisted by Sales person JC, who I absolutely enjoyed working with. He has great interpersonal skills. He went above and beyond to ensure that m I was assisted by Sales person JC, who I absolutely enjoyed working with. He has great interpersonal skills. He went above and beyond to ensure that my purchase as well as my leasing guidelines were modified to fit my lifestyle. I definitely recommend anyone who is looking to purchase/lease a Mercedes Benz vehicle to visit JC at Helms Bros Mercedes Benz in Bayside Queens, Ny. More
Great experience I have bought many cars over the years but I truly feel this was a great experience from start to finish. Andrea Kass was my salesperson and she was I have bought many cars over the years but I truly feel this was a great experience from start to finish. Andrea Kass was my salesperson and she was both very knowledgeable about the product but also very professional. Everyone at the dealership treated me fairly and respectfully. If you are in the market for a Mercedes call Andrea! More
Outstanding I have purchased 2 cars from this outstanding sales lady. I won't talk to anyone else! One day I hope she is available to find cars for my children. I have purchased 2 cars from this outstanding sales lady. I won't talk to anyone else! One day I hope she is available to find cars for my children. More
25 years with Helm's Bros! I have been a faithful customer at Helm's Bros. for many years and have had a mostly positive experience there (with one possible exception which was I have been a faithful customer at Helm's Bros. for many years and have had a mostly positive experience there (with one possible exception which was promptly and efficiently handled by the General Manager). I have never had a service representative as excellent as Jack Liparoto! I am always hopeful that he is still there when I make a service appointment and so far have not been disappointed! He always takes my calls (or quickly returns them if I leave a message) and could not be more helpful and anxious to please. I am hopeful that he and I both will be around for the next 25 years and want to recommend him for a raise! Is anybody reading this that could help in that respect??? LOL! More
The Best Customer Service On the one month anniversary of the purchase of our new Mercedes, I think back to the superb handling of every aspect of our purchase from Helms Bros On the one month anniversary of the purchase of our new Mercedes, I think back to the superb handling of every aspect of our purchase from Helms Bros Inc. Thank you Sir Jeffrey Stampler for your excellent salesmanship and attention to every detail. I used the title "Sir" because Mr. Stampler is such a gentleman. From the moment I walked in to the moment I drove of with a gifted rose for my wife , the customer service was the best I ever experienced. In the month to follow Helms Brothers Inc. has followed through with correspondences relating to every concern one could have after the purchase of a new vehicle. I would highly recommend going to Helms Bros !!! More
Michael Altamura was great,good guys to deal with John Paul and Michael Altamura were great ! I will definitely recommend this dealer and specially these guys to all my friends and co workers in law e John Paul and Michael Altamura were great ! I will definitely recommend this dealer and specially these guys to all my friends and co workers in law enforcement in the city and Long Island 👍👍 More
“Exceptionally Professional Customer Service " - Robert E. Mason IV From start to finish my experience with Helms Bros., Inc in Bayside, New York was fantastic. I had the pleasure of working wit - Robert E. Mason IV From start to finish my experience with Helms Bros., Inc in Bayside, New York was fantastic. I had the pleasure of working with Rich N. Samaroo. Richs' knowledge, experience, customer service skills and attention to detail are a tremendous asset to Helms Bros. Rich did an excellent job of communicating with me, presenting different scenarios and answering all of my questions. I could not have had a better experience and I could not be more pleased with our new vehicle! More
sales person Michael Altamura Good morning my experience was great at Mercedes - Benz, I purchased my first Mercedes-Benz , I would Rate the Service at Mercedes-Benz a number 1 Good morning my experience was great at Mercedes - Benz, I purchased my first Mercedes-Benz , I would Rate the Service at Mercedes-Benz a number 10 , I had a good experience thank you Mercedes- Benz. More
Best experience Jeffrey was very professional and help me out through the all process. I highly reccomend him and Helms Bros. Inc. Very professional enviroment and pl Jeffrey was very professional and help me out through the all process. I highly reccomend him and Helms Bros. Inc. Very professional enviroment and pleasant More
Our experience Michael is an excellent salesman made our experience pleasant and efficient ,he found beautiful luxury car to our liking, thought out all details maki Michael is an excellent salesman made our experience pleasant and efficient ,he found beautiful luxury car to our liking, thought out all details making the process of car acquisition smooth and enjoyable. thank you Mike More