Helms Bros., Inc.

Buyer BEWARE!!!!!! Picked up a 2015 Mercedes Benz ML 350 on August 18, 2015. For my first 8 days of ownership I had to hand it into service and settle for a loaner car Picked up a 2015 Mercedes Benz ML 350 on August 18, 2015. For my first 8 days of ownership I had to hand it into service and settle for a loaner car so Helms Bros can fix what should of been fixed. Asked Multiple times during my first 7 days I did not want the vehicle and wanted a different one but was not honored what is labeled on their Certified Pre-Owned section of Helms Bros website. From the beginning of my purchase I felt this place is way to shady for me. Management refuse to call their customers back when they promise they will. I WILL NEVER BUY FROM HELMS BROS AGAIN!!!!!! A big thumbs down to Suzanne Cochrane and Joh Kunz, they are the reason I will never return, Shame on you!!!!! More

absolutely amazing!! Maurice did an exceptional job again. he is very honest, very proffessional and demonstrated the ability to build a beautiful relationship. excellent Maurice did an exceptional job again. he is very honest, very proffessional and demonstrated the ability to build a beautiful relationship. excellent job!!!! Again. everything was seamless, informative and a pleasure to work with him. anyone that i know that wants to buy a Benz, Maurice is the only person on my radar to send them to. More

Maurice did it again! Maurice Martin did a fantastic job in helping my brother lease his vehicle a couple years back and he did the same for me this time around. His profes Maurice Martin did a fantastic job in helping my brother lease his vehicle a couple years back and he did the same for me this time around. His professionalism, and more importantly, his honesty and use of transparency made my leasing process easy, informative and enjoyable. I'm never going with another salesman! Thanks a bunch Maurice! More

Great Experience Mr. Maurice Martin exhibited professionalism and friendliness throughout our interactions. This made it easier for me to make my final decision in pu Mr. Maurice Martin exhibited professionalism and friendliness throughout our interactions. This made it easier for me to make my final decision in purchasing my car. I am grateful that he was my salesman. More

" A great car buying experience" I have finally met a car salesman who is interested in building a relationship rather than just making a sale. That individual is no other than Mr. Ma I have finally met a car salesman who is interested in building a relationship rather than just making a sale. That individual is no other than Mr. Marlon Matamoras. From our initial meeting back in May, Marlon has been focused on being up front, fair and accommodating in our negotiations. His commitment to following up and the occasional reminders on deals and specials, further reinforced my trust and comfort while allowing me to feel confident that Helms Brothers was the right dealership for me. Yes, Mercedes Benz makes great cars, but it is people like Marlon who bring those intangible value added perks to that amazing driving experience. I would also like to extend my gratitude to the 2 Gs (Greg Weiss and Greg Cadwallader), they further exemplified the professionalism and integrity I experienced. Some other dealers should definitely take a cue from the folks at HELMS. Thanks again. More

It was soooo great~!! Helms Bros's all Staff are very professional, Kind and efficient. I tell them what I want and they get it for me. They are very quick with processing Helms Bros's all Staff are very professional, Kind and efficient. I tell them what I want and they get it for me. They are very quick with processing paperwork and are very open and blunt with the process so that nothing is hidden or kept from you. Very great service. I want to say specially to finance manager Greg Cadwallader and Sales man Maurice Martin!! I will make better credit and then I wish I will get second benz for my husband!! Thank you for your supporting to make I got finance approval~!! More

So good, went back for another! From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went back this year to purchase our fun car. Both experiences were professional and got us exactly what we were looking for at a price I was willing to spend. Always a pleasure with Wilhem and John! More

Excellent Maurice was my sales representative. He was very helpful when I purchased the car. I already recommended my friends and business partners to go the Maurice was my sales representative. He was very helpful when I purchased the car. I already recommended my friends and business partners to go there and meet him. Since I'm a Chinese , he made everything clear to me , so patient and kind. I have no doubt to give him five stars on this review! More