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Helms Bros., Inc.
Bayside, NY
2,295 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,295 reviews
January 19, 2023
My sales person Jeffrey Stampler was amazing. Jack made the $ end effortless Once again, thank you both for making the process seamless. Jack made the $ end effortless Once again, thank you both for making the process seamless. More
by LAL
Verified Customer
January 19, 2023
helms brothers make me feel like family. i love to be around friendly people and the team at helms bros make me feel like family i love to be around friendly people and the team at helms bros make me feel like family More
by JROSE3571
January 15, 2023
Jeffrey was kind, courteous and knowledgeable about the car classes and followed up with my continuously before and after my purchase. car classes and followed up with my continuously before and after my purchase. More
by CALW007
January 11, 2023
Closest dealer from nlmy house. So friendly & professional. No complaints. It couldn't be better.👍 So friendly & professional. No complaints. It couldn't be better.👍 More
by LETSGOHANS
January 11, 2023
Great service especially my sales Jeffrey Stampler and my car service advicer Andy Lin. This is my 4th car from Helms Brother's. car service advicer Andy Lin. This is my 4th car from Helms Brother's. More
by TMKODI1
January 11, 2023
Stopped in with no appointment I had to make a plane I was taken care of immediately was taken care of immediately More
by RBLUMENCRANZ
January 06, 2023
Best experience ever, Kathleen is a sweet and professional sales, def i will be back in 3 years, thank you to Helms Bros for everything. professional sales, def i will be back in 3 years, thank you to Helms Bros for everything. More
by Carlos
January 06, 2023
One of the best dealer. I will recommend to all of my friends. I am so satisfied I will recommend to all of my friends. I am so satisfied More
by JOEKIM0430
January 04, 2023
The entire process went very smoothly, and Andrea and the management were very professional and friendly. The vehicle was the color I wanted and delivered on time. We are dealing with Helms Brothers for the management were very professional and friendly. The vehicle was the color I wanted and delivered on time. We are dealing with Helms Brothers for the past 16 years and are very satisfied with the Dealership and Service department. Thank you and keep the good work. More
by SAEID0
January 01, 2023
Interpersonal Service Everyone is friendly and polite, no complaints there. Vehicle and Handoff Purchased an EQB 350, the vehicle was charged at handoff, but the wind shield wiper fluid was low after on no complaints there. Vehicle and Handoff Purchased an EQB 350, the vehicle was charged at handoff, but the wind shield wiper fluid was low after one test spray. The charging experience has been abysmal. We were told that our vehicle had free charging for 2 years for 30 minutes a day and that with a Level 3 charger, we could go from empty to a full charge well within that time. This is just not true. Charging from 25% to 80% has taken roughly an hour on average. We were set up in the Mercedes me Connect app and given a card, but left in the dark about all of the different quirks of different charging companies. I have spent hours on end on the phone with charging companies trying to get my vehicle charged. I’m also paying for charging every single time, unless of course I intend on using less than 30% of my car’s battery that day. The app and navigation are not functioning correctly to connect to the chargers and having to call a charging station every time I want to charge my vehicle seems absurd to me. More
by ALEX
