Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Diagnosed my problem The Dodge service center was able to diagnose the problem I was having with my Dodge Charger. They also found a list of other repairs my car needed bu The Dodge service center was able to diagnose the problem I was having with my Dodge Charger. They also found a list of other repairs my car needed but the service advisor didn't push the repairs on me. It was great I didn't feel any pressure. Thank You for your help. More
Good job. keep up the good work. Good job, timely, and the truck was clean when I got it back. I`ve had my vehicles serviced there for the past few years. I can always expect courteou Good job, timely, and the truck was clean when I got it back. I`ve had my vehicles serviced there for the past few years. I can always expect courteous and professional service. I would recommend my friends and family to Hemet Chrysler. More
Routine Maintenance Came in for an oil change and tire rotation. Service flashed programmed the transmission and radio. Shifting issues solved with flash programming. Tha Came in for an oil change and tire rotation. Service flashed programmed the transmission and radio. Shifting issues solved with flash programming. Thank you Hemet Chrysler Dodge Jeep you rock!! More
Great 90K service visit I had received a 15 percent discount service offer in the mail for any service. I scheduled an appointment for a 90,000 mile service visit and did ind I had received a 15 percent discount service offer in the mail for any service. I scheduled an appointment for a 90,000 mile service visit and did indeed receive this discount. My Jeep Compass is running like new and thanks to the courtesy wash almost looks like new. Thanks to the great work performed by the automotive technician and the service advisor! More
Went for a recall notice and had first of 3 free oil changes Work was done quicker than predicted, totally free first oil change with no dripping residue common with "quickee lube" businesses. Plus they washed Work was done quicker than predicted, totally free first oil change with no dripping residue common with "quickee lube" businesses. Plus they washed the truck. How can you complain about that? Also, I took up some time from a mechanic getting advice about work I was doing on another vehicle at home. Very friendly dealership in my opinion. More
Friendly and willing to help until they get the check My wife and I bought a new jeep last week. Everything went great until I handed over the money for the car the next day! After that point we just ge My wife and I bought a new jeep last week. Everything went great until I handed over the money for the car the next day! After that point we just get the run around. We had been told to return 3 times to get everything completed on the car. All 3 times no one knew what we were talking about! Long story short, don't handed over the money until everything that was promised had been completed! Other wise the will not show any effort to complete it. More
Hemet dodge Great customer service. I feel that this is a trustworthy service center. We have used this dealers service for our past Chrysler and are now bringing Great customer service. I feel that this is a trustworthy service center. We have used this dealers service for our past Chrysler and are now bringing our new dodge. More
Service and Brake Recall We are very pleased with the service and courteous approach of Lonna; although I have to say that the Total Service Charges were a bit expensive compa We are very pleased with the service and courteous approach of Lonna; although I have to say that the Total Service Charges were a bit expensive compared to Meineke. More
Hemet Chrysler review Friendly when I dropped the car off for oil change & trans flush, but I was subsequently told that the car needed a whooping 2K of additional repairs Friendly when I dropped the car off for oil change & trans flush, but I was subsequently told that the car needed a whooping 2K of additional repairs and would I authorize them (Hemet Chrysler) to do this additional work. I was a bit taken aback, this was a 12 year old car and as this was my first visit I was reluctant to authorize this amount of work. After I objected and did not authorize the repairs, the service person(Lonna Love) was not nearly as friendly. I felt I should have been offered some options; who authorizes 2k worth of work on a 12 year old car? I was just there for an oil change, this just left me a little cold. This may be a first class dealership that does excellent work but I was very uncomfortable with the pressure to authorize 2K worth of repairs on a first visit. More
buyers beware Buyers Beware. They are dishonest people. the sales manager claimed he would give me free oil changes for 2 years then added on hidden fees. they also Buyers Beware. They are dishonest people. the sales manager claimed he would give me free oil changes for 2 years then added on hidden fees. they also force you to buy their 895.00 alarm, claim it is pre-installed, and they cannot sell the vehicle without it. They focus on your monthly payment, so they can trick you into overpaying for "extras"(alarm and nitro in the tires). they do not give the customers the option to purchase these items, which total to about 1,000. The finance manager said they add on all of the options because they have to make money and they have mouths to fees. It was a tough reality check finding out these people charged us over 28,000 for a vehicle that was worth 24,000. stay away from this dealership and try the Perris Jeep Dodge and Chrysler. More