
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Went for a recall notice and had first of 3 free oil changes Work was done quicker than predicted, totally free first oil change with no dripping residue common with "quickee lube" businesses. Plus they washed Work was done quicker than predicted, totally free first oil change with no dripping residue common with "quickee lube" businesses. Plus they washed the truck. How can you complain about that? Also, I took up some time from a mechanic getting advice about work I was doing on another vehicle at home. Very friendly dealership in my opinion. More
Friendly and willing to help until they get the check My wife and I bought a new jeep last week. Everything went great until I handed over the money for the car the next day! After that point we just ge My wife and I bought a new jeep last week. Everything went great until I handed over the money for the car the next day! After that point we just get the run around. We had been told to return 3 times to get everything completed on the car. All 3 times no one knew what we were talking about! Long story short, don't handed over the money until everything that was promised had been completed! Other wise the will not show any effort to complete it. More
Hemet dodge Great customer service. I feel that this is a trustworthy service center. We have used this dealers service for our past Chrysler and are now bringing Great customer service. I feel that this is a trustworthy service center. We have used this dealers service for our past Chrysler and are now bringing our new dodge. More
Service and Brake Recall We are very pleased with the service and courteous approach of Lonna; although I have to say that the Total Service Charges were a bit expensive compa We are very pleased with the service and courteous approach of Lonna; although I have to say that the Total Service Charges were a bit expensive compared to Meineke. More
Hemet Chrysler review Friendly when I dropped the car off for oil change & trans flush, but I was subsequently told that the car needed a whooping 2K of additional repairs Friendly when I dropped the car off for oil change & trans flush, but I was subsequently told that the car needed a whooping 2K of additional repairs and would I authorize them (Hemet Chrysler) to do this additional work. I was a bit taken aback, this was a 12 year old car and as this was my first visit I was reluctant to authorize this amount of work. After I objected and did not authorize the repairs, the service person(Lonna Love) was not nearly as friendly. I felt I should have been offered some options; who authorizes 2k worth of work on a 12 year old car? I was just there for an oil change, this just left me a little cold. This may be a first class dealership that does excellent work but I was very uncomfortable with the pressure to authorize 2K worth of repairs on a first visit. More
buyers beware Buyers Beware. They are dishonest people. the sales manager claimed he would give me free oil changes for 2 years then added on hidden fees. they also Buyers Beware. They are dishonest people. the sales manager claimed he would give me free oil changes for 2 years then added on hidden fees. they also force you to buy their 895.00 alarm, claim it is pre-installed, and they cannot sell the vehicle without it. They focus on your monthly payment, so they can trick you into overpaying for "extras"(alarm and nitro in the tires). they do not give the customers the option to purchase these items, which total to about 1,000. The finance manager said they add on all of the options because they have to make money and they have mouths to fees. It was a tough reality check finding out these people charged us over 28,000 for a vehicle that was worth 24,000. stay away from this dealership and try the Perris Jeep Dodge and Chrysler. More
I went to Hemet Chrysler Dodge Jeep Ram knowing what I was looking for but not knowing which vehicle would fit all of my needs. I test drove a couple of cars and liked the Dodge Dart but it was missing j was looking for but not knowing which vehicle would fit all of my needs. I test drove a couple of cars and liked the Dodge Dart but it was missing just a few things. My sales person, Chris, suggested the Chrysler 200 and at first I didn't even want to look because I didn't think I could afford it. But he insisted, it was everything I wanted and he made it affordable for me. I am very happy with my purchase. More
This dealership deserves all great reviews because overall this was a hassle free experience.The customer service was excellent because both the general manager and salesman kept in contact with me un overall this was a hassle free experience.The customer service was excellent because both the general manager and salesman kept in contact with me until we could make a deal. The car was even delivered to my house. Paperwork was very quick and well explained which explains the "great" under "quality of work". I got a great deal on my car and they are open to negotiations. Both employees that i dealt with were extremely friendly and my overall experience was very very good! More
Ernie is the manager and sold us a used car that was unsafe to drive. Said he would cover the repairs and went back on his word. Don't shop here save yourself the headache!! unsafe to drive. Said he would cover the repairs and went back on his word. Don't shop here save yourself the headache!! More
My wife and I were in need of a new vehicle for me after I was having car problems. We were crunched on time, budget, and the need to get something I felt safe and comfortable in. Sergio Beltran, Oscai, and I was having car problems. We were crunched on time, budget, and the need to get something I felt safe and comfortable in. Sergio Beltran, Oscai, and their co-workers bent over backwards to ensure I had not only the car I was looking at, but my car at an amazing price! They literally worked with us into the late night to ensure our payments barely changed, and I got exactly what I wanted! They were truly a blessing to our family and words cannot express how grateful we are to them. There are tons of dealerships out there that are an in and out organization but it is very rare to be able to say that we found a dealership that we literally feel at home with. If you are looking for a dealership for a great deal, that takes the time, and that treats you like family, this is the place to go. More