Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Hempstead Ford Lincoln

Hempstead, NY

Overview
Employees
Reviews
4.8
2,159 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership
View Awards

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 2,159 reviews

July 25, 2026

2Nd time I had Rich as service advisor. Was great both times. Been having my Lincoln MKZ,s serviced here for 9 nears. He was extremely helpful. Thanks Rich. More

by MR. C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD FIELDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2026 -

Hempstead Ford Lincoln responded

Thank you for your loyalty over the years. We’re glad Rich continues to make your service visits easy and helpful, and we truly appreciate you trusting our team with your Lincoln MKZ. Hempstead Ford Lincoln Team

July 25, 2026

the salesman ance manager were true experts and very kind and patient. They both ex.plained the car and warranty in terms that were very understandable More

by 27858gene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind review. We’re happy to hear our sales and finance teams made the process clear, patient, and comfortable from start to finish. Hempstead Ford Lincoln Team

July 16, 2026

SERVICE ADVISOR WAS ON POINT THE WHOLE WAY THROUGH, AS HE ALWAYS IS WHEN MY MKX IN FOR SERVICE/REPAIRS. VERY PATIENT AND EXPLAINS IN DETAILS WHATS GOING ON.A+++ !!! More

by PEGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD FIELDER
Report | Print
Jul 20, 2026 -

Hempstead Ford Lincoln responded

Hi Peggy, thank you for the fantastic 5-star review! We are so glad to hear that Rich consistently provides you with patient, detailed, and on-point service whenever you bring your MKX in. We truly value your continued loyalty and look forward to taking excellent care of you and your vehicle next time you visit Hempstead Ford Lincoln Hempstead Ford Lincoln Team

July 13, 2026

John D'Alessando and Hempstead Ford have done it again. they have always made our transactions as smooth as possible due the professional level of service and attention to detail everyone can appreciate. More

by eurban
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John D'Alessandro
Report | Print
Jul 15, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind words! We’re so glad John and the team continue to make each experience easy and professional. We truly appreciate your continued trust and look forward to working with you again. Hempstead Ford Lincoln Team

July 08, 2026

They sell you a great car, and then give you the best service imaginable. Karen Wunderlich, John Lydon and John Berto are the best people ever to work with. Your vehicle could not be in better hands anyw More

by litenup430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich, John Lydon and John Berto.
Report | Print
Jul 15, 2026 -

Hempstead Ford Lincoln responded

Thank you for such a thoughtful review! We’re happy to hear Karen, John, and John have made your ownership experience feel well cared for. We truly appreciate your trust in Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

June 17, 2026

They sell you the car. Service is on their terms. Something doesn’t get fixed More

by mike.llewellyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis, Tech 4012
Report | Print
Jun 19, 2026 -

Hempstead Ford Lincoln responded

Mike, we’re sorry to hear you feel this way. Service concerns can be frustrating, especially when something still doesn’t feel fully resolved after a visit. We’d like the opportunity to better understand what happened and have the right person review it with you directly. Please contact our Service Manager, Oliver Czavar, at hempflservice@gmail.com or 516-483-7200 EXT 101 so he can look into this and follow up with you. Hempstead Ford Lincoln Team

June 15, 2026

Had a very pleasant experience. Although my Explorer was found to have an issue that required extensive work. My advisor John Lydon kept me informed all the time and advisong me More

by MAUSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Report | Print
Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you, MAUSAL! We’re glad John kept everything clear throughout the process and helped make a bigger repair feel more manageable. We appreciate you choosing Hempstead Ford Lincoln and are happy we could get your Explorer back to you conveniently. Hempstead Ford Lincoln Team

June 12, 2026

There are service department, was incredible. Did everything in a timely manner?And in a professional way. More

by carlgerrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you, Carl! We’re happy to hear our service team took great care of you and kept things moving smoothly. We truly appreciate your support and look forward to helping again next time. Hempstead Ford Lincoln Team

June 10, 2026

I was pleasantly surprised that my car was picked up at my home and a loaner was given to me while my car was serviced More

by jalgo1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you! We’re glad the pickup and loaner process made your service visit easier. We appreciate you trusting Hempstead Ford Lincoln with your vehicle and look forward to seeing you again. Hempstead Ford Lincoln Team

June 01, 2026

I always receive excellent service from Rich Fiedler. I could not ask for better service advisors. Karen, Rich and John Lydon are personable and thorough and always greet me by name whenever I come in. A More

by peterc6482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen, John, Bob J.
Report | Print
Jun 01, 2026 -

Hempstead Ford Lincoln responded

Hi Peter, thank you for such a thoughtful review! It means a lot to know Rich, Karen, John, Maria, and Bob have made such a lasting impression over the years. We truly appreciate your loyalty and always look forward to welcoming you back. Hempstead Ford Lincoln Team

1
2
...
216