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Hempstead Ford Lincoln
Hempstead, NY
2,073 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,073 reviews
July 21, 2025
On 7. 19.25 went in for The Works Service. William was my Service Advisor. He was attentive and I was done in about an hour! 19.25 went in for The Works Service. William was my Service Advisor. He was attentive and I was done in about an hour! More
by giloi_31
Employees Worked With
William
July 19, 2025
All went well. Waited about an hour and half (needed a lot of work) and Rich the adviser was great. Have been going here for about 8 years for service on my MKZ's. Waited about an hour and half (needed a lot of work) and Rich the adviser was great. Have been going here for about 8 years for service on my MKZ's. More
by MR. C
Employees Worked With
Rich
July 12, 2025
I was at Hempstead Ford for service. I entered the showroom to look at the new vehicles. Doug entered the showroom from the parking lot complaining to someone about a driver on Franklin I entered the showroom to look at the new vehicles. Doug entered the showroom from the parking lot complaining to someone about a driver on Franklin Avenue driving slow. He then proceeded to ask me what I was doing in the showroom. To which I replied I’m looking at the new vehicles. He then very aggressively told me to leave and the showroom was not open until 9am. I entered through the door from service area which was unlocked. He kept telling me “you have to go” repeatedly and aggressively. I replied “ you should lock the door next time” , I became agitated at his aggressiveness towards me (a customer) and I replied “this is a great way to treat a customer” … he then replied by saying “you have to leave now and I’m going to get your car out of here”. He proceeded to go to the service area to try and have my car taken out of service. Unfortunately, for him, the service was already performed in the car is ready. I met him again by the service advisor area and asked him who he was to which he stated I am the owner of the dealership. I came to find out. He is only the general manager. Realizing my car was already done. He became more agitated and told me to go F myself. I was so shocked I couldn’t even believe what was happening. I then picked up my car and left however, I have contacted the dealership to try and speak to the owner. Hopefully no one else has to be treated this way by Doug completely unacceptable unprofessional. I am on my third lease with Hempstead Ford and cannot believe this is the way I was treated More
by Richard Zarrilli
Employees Worked With
June 24, 2025
Hempstead Ford Lincoln is the best dealership anyone can imagine going to. The service is outstanding. They are very knowledgeable, courteous and helpful. Karen Wanderlingh and John Lyndon are the best. The imagine going to. The service is outstanding. They are very knowledgeable, courteous and helpful. Karen Wanderlingh and John Lyndon are the best. They care about their customers and help them with their needs. They explain everything that is going on as it is happening. I would not go anywhere else. More
by litenup430
Employees Worked With
Karen Wanderlingh
June 24, 2025
Good morning, My husband and I had the great fortune yesterday to once again have the pleasure to work with Dennis Cullen of the Hempstead Ford Lincoln dealership. Dennis has shared his knowledge and ex yesterday to once again have the pleasure to work with Dennis Cullen of the Hempstead Ford Lincoln dealership. Dennis has shared his knowledge and expertise with us over the past many years assisting us time and time again to select the perfect vehicle for our needs. Dennis is an individual of the highest caliber and integrity and we are so grateful to him for all he has done to assist our decision making over the years!! Most sincerely, Donna and Armand Prisco More
by dmp12144687
Employees Worked With
Dennis Cullen
June 19, 2025
Great place! Everyone so helpful AND pleasant! Everything was explained in detail, from paperwork to explaining how everything in my new truck worked! Everyone so helpful AND pleasant! Everything was explained in detail, from paperwork to explaining how everything in my new truck worked! More
by Rainydaze1215
June 19, 2025
J.C. from Hempstead Ford Lincoln built a car for me that is amazing!!! Thank you JC. I will definitely be back looking for you when we get our next Car. You had so much patience and took so much time explai is amazing!!! Thank you JC. I will definitely be back looking for you when we get our next Car. You had so much patience and took so much time explaining everything to us about all the features which helped so much. More
by michaelangelo824
Employees Worked With
J.C.
