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Hempstead Ford Lincoln

Hempstead, NY

Overview
Employees
Reviews
Vehicles
4.8
2,099 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,099 reviews

October 20, 2025

CUSTOMER SERVICE IS THE ABSOLUTE BEST ESPECIALLY KAREN IN SERVICE SHE IS THE ULTIMATE PROFESSIONAL More

by rickd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAREN SERVICE
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Oct 20, 2025 -

Hempstead Ford Lincoln responded

Thanks for the love! We’ll make sure Karen sees this—she’ll be thrilled. If there’s anything else we can do for you, call us at 516-202-9194. — Hempstead Ford Lincoln Team

October 20, 2025

Did a great job and on time! Appreciate they make it easy to schedule and to receive updates More

by djpuleri
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Hempstead Ford Lincoln responded

Thanks for coming in! If you need anything else, call us at 516-202-9194. — Hempstead Ford Lincoln Team

October 17, 2025

I got my nav system serviced. Although it did take a few days, they were able to resolve the problem and I was on my way. Thank you for the great service! More

by leroy roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
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Oct 20, 2025 -

Hempstead Ford Lincoln responded

Leroy, thanks for sticking with us while we sorted out the nav issue. We’re glad it’s working and you’re back on the road. If anything else comes up, give us a call at 516-202-9194. — Hempstead Ford Lincoln Team

October 13, 2025

Great service. Picked up and dropped off my car to my job. Paid via link. Easiest ever!!! More

by ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fiedler
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Oct 13, 2025 -

Hempstead Ford Lincoln responded

Thank you for the awesome review! We’re thrilled your visit felt easy and seamless, and we appreciate you choosing Hempstead Ford Lincoln. If you need anything, whether it’s a question, maintenance, or a quick check-in, we’re here for you at 516-202-9194. Hempstead Ford Lincoln Team

October 11, 2025

It was very pleasant and easy to pick up. My car had to sign some paperwork, which was explained to me very clearly, and I can’t say enough about Carmine. He was always pleasant and helpful. More

by Elaine CALUORI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Hempstead Ford Lincoln responded

Hi Elaine, Thanks for choosing us and for the kind words about Carmine. He’ll be thrilled to hear it. If you’d like a quick feature refresher or have any questions, we’re here at 516-202-9194. Enjoy the new ride! Hempstead Ford Lincoln Team

September 28, 2025

I was greeted by my representative and did paper work immediately. I sat in service area and waited. When my car was ready, I received a text & my rep came to go over paper work. I received a courtesy ca More

by hzleyes98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 29, 2025 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience! We’re glad to hear you were greeted right away, the paperwork was handled promptly, and the text updates made pickup easy. It’s great that your representative reviewed everything with you—and we love that you left with a courtesy car wash, too. We appreciate you choosing Hempstead Ford Lincoln. If there’s anything else you need, we’re here to help!

September 03, 2025

I need to start off by saying that I loathe the car shopping process. But, Carmine was our salesman and he was a pleasure to deal with and made the buying process a good experience. Our finance guy, Mi More

by deezaino75
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine / Mike Delcastro
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Sep 05, 2025 -

Hempstead Ford Lincoln responded

Thank you for sharing this thoughtful review! We know car shopping isn’t everyone’s favorite, so it means a lot that Carmine helped make the experience easy and positive. We’ll also pass your kind words along to Mike Delcastro—he’ll be thrilled to hear it. We’re proud that our team’s transparency and effort to find the right deal came through. We appreciate your trust and look forward to welcoming you back in the future. If there’s anything you need, please don’t hesitate to reach out. —The Hempstead Ford Lincoln Team

September 01, 2025

Even though it was the Saturday before labor day, William was able to get my car serviced. My battery was not working well and William was able to get the mechanic to put a new battery in my car. More

by hwisenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Sep 02, 2025 -

Hempstead Ford Lincoln responded

Hi there, Thank you for your 5-star review! We’re glad William was able to step in and make sure your car was taken care of, especially right before the holiday weekend. It’s great to know he and our team could get you back on the road quickly with a new battery. Please feel free to reach out anytime if there’s anything you need. —The Hempstead Ford Lincoln Team

August 21, 2025

This is my 3rd time getting my car leased at Hempstead Ford Lincoln. Best car dealership so far, great people to business with, honest and reputable. Highly recommended to anyone looking for a new car lea More

by naomidela2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Bob
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Aug 22, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you for your loyalty and for choosing Hempstead Ford Lincoln for the third time! We’re thrilled to hear that you’ve had such positive leasing experiences with us. Knowing that you find our team honest, reputable, and easy to work with means the world to us. We truly appreciate your recommendation and look forward to helping you with your next vehicle when the time comes. If you ever need anything in the meantime, please don’t hesitate to reach out.

August 19, 2025

Incredible job by John and his team. He knew exactly what I wanted and delivered it. quickly. :) More

by mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you so much for sharing your experience! We’re delighted to hear that John and his team delivered exactly what you were looking for — and did it quickly. Providing attentive and efficient service is always our goal, and it’s wonderful to know we hit the mark. We appreciate your feedback and look forward to helping you again in the future. If you ever need anything, please don’t hesitate to reach out.

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