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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,154 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,154 reviews

April 27, 2026

Bought a CPO 2019 Lincoln Nautilus Black Label my sales rep was Carmine Randello and Carmine was above and beyond good.Had a little service repair issue early on Carmine set me up with Kim in service.Whole More

by sentrav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Randello
Apr 27, 2026 -

sentrav responded

At 63 years old by far the best experience I have had in purchasing a vehicle and dealing with service department.

Apr 27, 2026 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share this! We’re glad Carmine and Kim were able to make everything come together smoothly for you from start to finish. Enjoy your Nautilus and we’re always here if you need anything. Hempstead Ford Lincoln Team | 516-202-9194

April 25, 2026

Eye oops I am a senior citizen and not ashamed to say out loud a four letter word...HELP. And Hempstead Ford Lincoln with Christopher O Oyedeji and the people he works with in service is an example of why I More

by PL2149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher O Oyedeji [service department]
Apr 27, 2026 -

Hempstead Ford Lincoln responded

Thank you for such a fun and thoughtful review! We’re glad Christopher and the service team made such a strong impression. He’ll definitely appreciate the shoutout. Welcome to the Hempstead Ford Lincoln family! Hempstead Ford Lincoln Team | 516-202-9194

April 25, 2026

We were so please to work with Stand Pedle yesterday April 24. He was very patient with us. Explain in detail all our questions and concerns. He went beyond his scope in making sure that we were comfort More

by Karen Portillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stand Pedle
Apr 27, 2026 -

Hempstead Ford Lincoln responded

Karen, thank you for sharing this! We’re glad Stand took the time to make sure everything felt comfortable and clear for you. He’ll really appreciate the recognition. Enjoy your new vehicle! Hempstead Ford Lincoln Team | 516-202-9194

April 25, 2026

Always a pleasure dealing with Karen. I have the "butler service". My car was picked up by a courteous gentleman, and returned later that day looking like new. In the meantime I was More

by jsstarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen, driver(don't know his name...sorry)
Apr 27, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind words! We’re glad Karen and the team made everything easy and convenient for you. It’s great to hear the pickup and delivery service made a difference. We appreciate you choosing us! Hempstead Ford Lincoln Team | 516-202-9194

April 23, 2026

this is a first class service department. They answer my questions and explain the process. They are transparent and to the point. More

by maggiemurphy3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William
Apr 23, 2026 -

Hempstead Ford Lincoln responded

Maggie, thank you for the kind words! We’re glad you felt informed and comfortable throughout your visit. Clear communication matters, and it’s great to know the team delivered. We appreciate you choosing us! Hempstead Ford Lincoln Team | 516-202-9194

April 22, 2026

Took my Ford Edge in to have the oil, transmission, and differential fluids changed. I was informed that I should change the brake and Coolant fluids as well as it is recommended at the milage I had attain More

by Pauline DeBourg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
Apr 23, 2026 -

Hempstead Ford Lincoln responded

Pauline, thank you for sharing this! We’re glad the team helped keep you informed and made sure your vehicle got the attention it needed at the right time. That kind of guidance makes all the difference. We appreciate you trusting us! Hempstead Ford Lincoln Team | 516-202-9194

April 20, 2026

Service associate William was very nice and knew exactly what type of service your car needs within the mileage that you currently come in with. I love the fact that there’s a waiting room is very comfortab More

by fanfanstephany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis
Apr 23, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind words! We’re happy to hear William took great care of you and made the process easy to understand. It’s also great to know you felt comfortable while you waited. We appreciate you choosing us! Hempstead Ford Lincoln Team | 516-202-9194

April 20, 2026

The serviceman who can to service the care at my home was very nice and did a very good job in servicing my vehicle. Unfortunately, I did not get his name. More

by Jarjr127
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the serviceman’s name.
Apr 23, 2026 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience! We’re glad our mobile service made things convenient and that everything was handled smoothly. We’ll be sure to pass your feedback along to the team. We’re here whenever you need us! Hempstead Ford Lincoln Team | 516-202-9194

April 15, 2026

Very profesional, friendly, accommodating and transparent about the information and process. Carmine Randelllo and the whole team was great. More

by Angela.morffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Randello, Roy, and Michael from finance, made the exciting but stressful experience very easy and stress free.
Apr 17, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind words! We’re glad everything felt clear and easy to navigate from start to finish. Carmine and the team will be happy to know they made a strong impression. We appreciate you choosing us and hope to see you again down the road! Hempstead Ford Lincoln Team | 516-202-9194

April 10, 2026

Hempstead Ford Lincoln is the best dealership. They also have the best service department. I had an emergency with my car, and I called my service advisor Karen and she told me to bring the car in More

by litenup430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 17, 2026 -

Hempstead Ford Lincoln responded

Thank you for sharing this, we really appreciate it! Situations like that can be stressful, so we’re glad Karen was able to step in and help right away. She’ll be happy to hear she made a difference. We’re always here when you need us! Hempstead Ford Lincoln Team | 516-202-9194