Hempstead Ford Lincoln

Always satisfied with the service. Very professional and friendly. Would not go anywhere else. They deserve 5 stars! Very professional and friendly. Would not go anywhere else. They deserve 5 stars! More

Although I love the vehicle, dealing with the dealership has been atrocious, the individual who sold me The vehicle Dan Locicero Who sold me the car along with the warranty that covers everything does not g has been atrocious, the individual who sold me The vehicle Dan Locicero Who sold me the car along with the warranty that covers everything does not get back to you. Trying to book a service appointment requires going through a third-party vendor who has no access to what warranties you may have and does not speak English. Although we love our Lincoln, I definitely will not use this dealership again, as the service is very poor. I made an original appointment for Service for December 26 and they showed up at my home on November 26. The Butler service is not complete leaving rubbish in my car that was not even there prior. Even when we made a new appointment, they did not show up on time, and it was nearly impossible to get someone to speak to. We took a day off and waited here all day. If you would like to call my husband, or I to discuss specific instances that have taken place for the past two years, we would be more than happy to discuss this if you review my records, you will see I purchased an additional warranty just not to have any worries, and although I pay a lot of money each month for that service, it is nearly impossible to take full advantage due to the lack of professionalism on the end of the dealer More

Frank Romeo made my first car buying process very enjoyable! He was very professional and straightforward. enjoyable! He was very professional and straightforward. More

Excellent service great service center car always comes back clean great service advisors five stars back clean great service advisors five stars More

Great friendly and professional service,they took care of my needs from beginning to end…!!! my needs from beginning to end…!!! More

They made making an appointment easy and check in was quick and simple. The work was top quality. quick and simple. The work was top quality. More

The Sales and Finance team were excellent. John Berto was very responsive and knowledgeable. Hempstead is the best Ford dealer in the area. John Berto was very responsive and knowledgeable. Hempstead is the best Ford dealer in the area. More

Sales was ok. Service was pretty sneaky tho. Accepted our car for service work without telling us our warranty expired a few hundred miles before and charged three Service was pretty sneaky tho. Accepted our car for service work without telling us our warranty expired a few hundred miles before and charged three times more than any other repair shop , including another Ford location. They didn't inform us that the warranty had expired until after we left the location. They also didn't tell us the estimated cost of the repair. More

Great service very friendly very professional I would go anywhere else for a car and John talt is the best anywhere else for a car and John talt is the best More

Always excellent service. The service advisors are helpful and professional and I’ve never had a problem making an appointment. The service advisors are helpful and professional and I’ve never had a problem making an appointment. More