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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
635 Reviews

635 Reviews of Hempstead Ford Lincoln - Service Center

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May 30, 2025

every department great. sales. john t. service got inspection and oil change. great service. recommend to all More

by jo.findlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leo naula and jonathan castro great
May 30, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

May 19, 2025

Excellent service. Picked up my car from my home and dropped it off same day. Communication on the service provided was excellent. More

by jgregov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

May 14, 2025

John Lydon really is the best. He's efficient, honest, and he checks in on you to update you about the status of your service. I've been coming here since 2016 and he's been consis More

by Mr Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 16, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 13, 2025

Charlie was very helpful. He let me know when car was to be picked up and delivered.He kept me very well informed. Thanks to the mechanics that worked on my car. Eduardo was More

by ksharris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Apr 14, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

April 11, 2025

Avoid this dealership at all costs. I returned my vehicle at the end of its lease in excellent condition with no damage, and I have time-stamped photo proof to back it up. Despite this, More

by Jen V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager
Apr 17, 2025 -

Hempstead Ford Lincoln responded

Jennifer - We're sorry to hear about your experience and understand how frustrating this situation must be. While the lease-end charges are managed by Ford Credit and are outside of our direct control, we are doing our best to see if there is anything further we can do to assist on your behalf. We appreciate your patience as we work through this and hope to help find a resolution. Please don’t hesitate to reach out directly if you have any additional questions.

March 30, 2025

Oliver and his team provide exceptional customer service! I always enjoy my time and so does my car at Hempstead Ford. More

by Pholland7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Czavar
Apr 02, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

March 15, 2025

It's always a pleasure working with the team at Hempstead Ford where i have servicing my explorer over the past 5 years More

by Terence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 18, 2025 -

Hempstead Ford Lincoln responded

Terence - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

March 07, 2025

I was greeted promptly, the service manager understood my concerns & my service was completed in a timely manner More

by llidon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 20, 2025

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 26, 2025 -

Hempstead Ford Lincoln responded

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Mar 03, 2025 -

Hempstead Ford Lincoln responded

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 28, 2025

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago. More

by NYlongisland
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jan 29, 2025 -

Hempstead Ford Lincoln responded

We're very sorry to hear about this. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so we can discuss this more. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101

Jan 31, 2025 -

Hempstead Ford Lincoln responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (516) 483-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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