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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
635 Reviews

635 Reviews of Hempstead Ford Lincoln - Service Center

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February 25, 2017

1st visit Excellent service. Clean waiting area with fresh coffee, phone charging station and friendly staff. 5stars . Must recommend to family and friends. More

by Mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaozen
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Hello Mani, I am so glad to hear that your first visit to our service department was stress-free! Thank you for your recommendation! We look forward to seeing you again soon!

February 22, 2017

ALWAYS GREAT SERVICE Received a notice for my 40k service and had several small issues to be addressed . I called and was promptly had my appointment with a loaner car. More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 22, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! I am so glad to hear that your visit was stress-free and successful! I will be sure to pass your praises on to Karen!

February 18, 2017

my recent Service visit to Hempstead Ford I have been going to Hempstead Ford for 14 years, I have purchased two new Grand Marquis (2003 & 2009) from them and both still in my possession from More

by Scalzo416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your loyalty and support over the past 14 years! We are so happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Karen! Here's to many more years of smooth driving in your Grand Marquis!

February 18, 2017

Continuous Superior Service My service advisor Charles Durante is and always has been very knowledgable and helpful . I own a 2006 Lincoln Navigator and Mr. Durante helps me main More

by Chisolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 21, 2017 -

Hempstead Ford Lincoln responded

I am so happy to hear that you've had so many positive visits with Charles and our service department! Here's to many more years of smooth driving in your Navigator!!

February 17, 2017

Great Service The customer service at Hempstead Ford Lincoln is fantastic. I visited for car service and both Juan and Karen are very courteous, efficient and frie More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W. and Juan T
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your kind words about our service department! I will be sure to pass your praises on to Karen and Juan! We hope to continue to exceed your expectations again in the future.

February 17, 2017

Excellent Service The dealership is professional and attentive to detail. They listened to my requests. Work was done correctly and in a timely fashion. They were conce More

by BG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Toro, Maria Almeida
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your experience at Hempstead Ford Lincoln! Your safety and satisfaction are very important to us! I am so glad to hear that you had a stress-free and thorough visit!

February 16, 2017

Excellent customer service, text notifications, and followup Hemp stead Lincoln is a professionally run organization, with a great sales and service department, would recommend them to anyone looking for a new v More

by John Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 17, 2017 -

Hempstead Ford Lincoln responded

Hi John, Thank you for taking the time to review our dealership! I am so glad to hear that you've had such positive experiences with both our sales and service departments! I will be sure to pass your praises on to Charlie!

February 16, 2017

Excellent service I came in and Karen was able to fit my 15,000 mile service in an hour. She kept checking in with me, as I had to wait for my car, and updating me. I More

by Tina Packer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 16, 2017 -

Hempstead Ford Lincoln responded

Hi Tina! Thank you for your review and high rating regarding our service department! I am glad to hear that you always have stress-free visits! I will be sure to pass your kind words on to Karen!

February 15, 2017

Service on my 2013 lincoln MKX I have been dealing with this company for 10 years. Charles Durante , his service team ,and everyone I have dealt with there are the absolute best . J More

by chevylt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 16, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your continued support and loyalty! We are so happy to have you as a member of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Charles! We hope to continue to exceed your expectations!

February 12, 2017

Great service Karen in the service department is great. She was able to get my car serviced in just a matter of hours and was friendly and knowledgable More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review of our service department! I am so glad to hear that you had a quick and stress-free visit. I will pass your praises on to Karen! We look forward to seeing you again in the future!

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