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Hempstead Ford Lincoln - Service Center

Hempstead, NY

4.5
636 Reviews

636 Reviews of Hempstead Ford Lincoln - Service Center

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January 18, 2017

Second to none I have owned Mercedes and BMW but neither of them compare to the service I get at Hempstead Lincoln Ford. Especially Karen Wunderlich she is so pleasa More

by Jems6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience here at Hempstead Ford Lincoln! We pride ourselves on our knowledgeable staff and stress-free atmosphere that you can't get anywhere else! I will be sure to pass your praises on to Karen. We are so happy to have you as a part of the Hempstead Ford Lincoln family! Congrats on the new ride(s)!

January 18, 2017

Best service team Karen is one of the best service advisors I've ever met, giving you a feeling of comfort and confidence in the work that will be done. I trust no one More

by dimitri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Hi Dimitri, Thank you for sharing you kind words about Karen! We couldn't agree more! I will be sure to pass your praises on to her!

December 31, 2016

Satisfied Fast and efficient service. I brought my car from there and always go back if I have any problems or maintenance issues. They are very nice and friend More

by Niesha Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Hempstead Ford Lincoln responded

Hi Niesha, Thank you for taking the time to review our dealership. I'm so glad to hear that you had a quick, efficient and stress-free experience! I will be sure to pass your kind words on to Doug!

December 31, 2016

Thank you Karen Wunderlich Brought my Lincoln MKX in for oil change and alignment. Was in at 8 a.m. and all done by 9:15 a.m., including complimentary car wash. I always can cou More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 02, 2017 -

Hempstead Ford Lincoln responded

Hi Nick, Thank you for taking the time to share your positive experience here at the dealership! I'm so glad to hear you had a worry-free visit! I will be sure pass your praises on Karen!

December 29, 2016

Ford service Juan Toro help Us with everything,very good guy and expert.He explain the whole problem and was really very helpfull.We was in many services before,th More

by Libuse Antosova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle the receptionist
Dec 30, 2016 -

Hempstead Ford Lincoln responded

Hi Libuse, Thank you for your kind words about our service department! I will be sure to pass your praises on to Juan and Michelle!

December 28, 2016

Service Visit I always bring my Mustang here for any service needs that I have. When I drop it off I am contacted and kept up to date with the repair or maintenance More

by Jim V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
Dec 29, 2016 -

Hempstead Ford Lincoln responded

Hi Jim, Thank you for your continued support and business here at Hempstead Ford Lincoln! We hope to continue to exceed your expectations again in the future!

December 16, 2016

Quick & Professional Car broke down at noon about a block away. One of their service mechanics went out and helped me get it to the service center, during his break, so th More

by Ken Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 19, 2016 -

Hempstead Ford Lincoln responded

Hi Ken, Thanks for taking the time to share your positive experience with our service department! I am so happy to hear that we were there to help you and get you in and out quickly. I will be sure to pass your praises on to John! Safe travels!

December 14, 2016

it was a pleasant experience i was serviced by karen who was very good.i asked how long it would be ,and she told me less then an hour.it was 50 minutes and done right More

by great one 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karen
Dec 15, 2016 -

Hempstead Ford Lincoln responded

Thanks for your 5-Star Rating and for taking the time to share your positive experience at Hempstead Ford Lincoln! We aim to make every experience here quick and stress-free! I will pass your kind words on to Karen!

December 09, 2016

One of the best Service Re Karen was very helpful and friendly to me. I asked if I can have my car back before 12PM (I brought it in at 7AM) and she assured that that More

by MM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 12, 2016 -

Hempstead Ford Lincoln responded

I'm happy to hear that your experience here was quick and easy! We pride ourselves on our stress-free environment and reliable staff. I will be sure to pass your praises on to Karen. Thank you for your continued loyalty over the past 6 years! We're happy to have you as a party of the Hempstead Ford Lincoln family!

December 04, 2016

The worst car service in usa. Going in for oil change for three hours, finally the manager said they can't find a lift to lift my limo. The did it on jack. I took my car, I found More

by Worst lincoln service in usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert in service, Dina Vella
Dec 06, 2016 -

Hempstead Ford Lincoln responded

Hello, This is Rob from the service department. Unfortunately we only have 1 lift, we apologize for any inconvenience this may have caused. As far as the power steeling problem, we did an oil and filter change. If you have any questions or concerns, please feel free to contact me so that we can resolve this issue.

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