Hempstead Ford Lincoln - Service Center

excellent service Karen W , Charlie Durante and John Lydon are excellent service advisors and have been my associates for years and would highly recommend them P L Karen W , Charlie Durante and John Lydon are excellent service advisors and have been my associates for years and would highly recommend them P L More

Tire pressure light. I was totally surprised and thankful for the willingness to help even though I did not have an appointment. The entire staff that I encountered was ve I was totally surprised and thankful for the willingness to help even though I did not have an appointment. The entire staff that I encountered was very professional and more importantly to me....pleasant! More

Excellent Service Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a pleasure to deal with and he was quick and efficient in finding a solution to servicing my car as far as possible. More

excellent service department You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is knowledgeable and accommodating. He offers excellent customer service. I won't take my car anywhere else. More

Karen in service Not only is Karen a pleasure to deal with, she is VERY knowledgeable, quick and efficient. I actually look forward to getting my truck serviced....LOL Not only is Karen a pleasure to deal with, she is VERY knowledgeable, quick and efficient. I actually look forward to getting my truck serviced....LOL More

ALWAYS A GOOD EXPERIENCE My wife and I have Lincoln MKZ's mine a 2014 and hers a 2016. We always have had a very good experience with the service department. Karen Wunderlic My wife and I have Lincoln MKZ's mine a 2014 and hers a 2016. We always have had a very good experience with the service department. Karen Wunderlich is always very nice and helpful. More

Wonderful Customer Service I have had my 2011 Ford Fusion serviced at this location since I moved to the area 4 years ago. As a single woman, going to get your car serviced can I have had my 2011 Ford Fusion serviced at this location since I moved to the area 4 years ago. As a single woman, going to get your car serviced can be a less than pleasurable experience. Many times you are spoken down to or taken advantage of, assuming you don't know what you are talking about. I have had the opposite experience with Hempstead Ford Lincoln. Charlie Durante in the Service Center is exceptional. He is responsive to inquiries, explains everything I need to know about what is happening with the car, doesn't price gauge me, and treats me with respect. Every single person I have dealt with at this service center is professional. It is something you really don't find nowadays. They are exceptionally busy, but always find a way to produce quality work. I highly recommend this operation. More

They DECLINE my request for service They decline to give me a service just because I did not buy from them!!! UNBELIEVABLE!! I called Lincoln customer service and they told me I can con They decline to give me a service just because I did not buy from them!!! UNBELIEVABLE!! I called Lincoln customer service and they told me I can contact ANY LINCOLN SERVICE CENTER convenient to me, but THIS PLACE DECLINE TO SERVICE ME. SHAME OF YOU!!! More

Good Service I drive past my local dealership to go to to Hempstead Ford Lincoln because I prefer their service. I know it's miles away but it's worth it when you' I drive past my local dealership to go to to Hempstead Ford Lincoln because I prefer their service. I know it's miles away but it's worth it when you're treated well. Not only is the service quick but the facility is very comfortable. More

Very helpful service advisors My service writer was Charlie (sorry forgot last name) helped me with a technical issue with a phone connect. I was told to do a erase of old data and My service writer was Charlie (sorry forgot last name) helped me with a technical issue with a phone connect. I was told to do a erase of old data and that all would be lost, however I was concerned that there may be a problem and now I have left the dealership. So stating my dilemma he said he would do it for me. The data was cleared, he showed me how to put in new phones and he said most people say there navigation works better! The phones are working great and the navigation has never worked better. Charlie went above and beyond; our next car purchase will be from Hempstead Ford . Our Lincoln is running fine. I recommend this dealership! More