Hempstead Ford Lincoln - Service Center
Hempstead, NY
635 Reviews of Hempstead Ford Lincoln - Service Center
Pleased with experience Pleasant greeting followed by service being performed in a timely and efficient manner. Extremely pleased with all aspects of my visit to their servic Pleasant greeting followed by service being performed in a timely and efficient manner. Extremely pleased with all aspects of my visit to their service center. More
Great service Today I had the pleasure to bring my Ford Fusion in for service, and again the people were so personable, ,I was in ,and out in no time ,and did a com Today I had the pleasure to bring my Ford Fusion in for service, and again the people were so personable, ,I was in ,and out in no time ,and did a complete service on my car ,even gave me a free car wash,this dealership is really on the money,I recommend them highly. More
Six weeks to wait for service!!! I called today requesting a service appointment and the rep told me I had to wait until the end of October for an appointment! Wake up Hempstead Linc I called today requesting a service appointment and the rep told me I had to wait until the end of October for an appointment! Wake up Hempstead Lincoln! You'll NEVER get my business by treating me like that! By the way, I called Huntington Lincoln after hanging up with your service department and got an appointment for the next morning! What would John Stallupi say if he heard about this??? More
Inspection and milage service I thought i had finally found a place to take my explorer. My car is a 2004 which i bought brand new in 2005. i have only 56k miles and on the last I thought i had finally found a place to take my explorer. My car is a 2004 which i bought brand new in 2005. i have only 56k miles and on the last visit which i needed the inspection they told me i needednew breaks which didn't make sense since i had news ones installed not long ago. I needed the inspection done because it expired soon. I knew i was getting ripped off but what could i say i dont know anything about cars. When i left the dealer i notice a vibration and a weird noise coming out ofthe front which has been getting worse after a couple months since i was there. Im never coming back. After i spoke to friends who know about cars they told me never to trust the dealers. I know if i come back they will tell me something is terribly wrong which im guessing they cause and rip me off again. This is quite upsetting because my first 2 visits were pleasant. i do not recommend this place to anybody for service. Got my sister to buy a toyota since there are no good ford dealers around after able ford closeits doors around our area. From friends recommendation i have found a place to take my explorer and see what the problem is and once they tell me whats wrong, i will contact this dealer if it was intentional or just plain neglect. More
A long time customer who is VERY satisfied I have always been made to feel that my satisfaction matters. They have consistently provided me with reputable, friendly and GREAT service for a fair I have always been made to feel that my satisfaction matters. They have consistently provided me with reputable, friendly and GREAT service for a fair and reasonable price. They have always kept keeping my family safe their # 1 priority! I know that there are a lot of people who make Hempstead Ford Lincoln the quality facility that it is and we don't often get an opportunity to thank them personally , so perhaps this is the best way. Karen, for me has always been at the forefront of the quality service. More
Absolutely horrible and disconcerting I can't believe how poorly I was treated by the service department at Hempstead Ford. I was lied to, never called back, my problem was never resolved I can't believe how poorly I was treated by the service department at Hempstead Ford. I was lied to, never called back, my problem was never resolved and no one cared. This is the worst customer service experience of my life and I will certainly be filing a formal complaint. More
The best I bought my Ford Escape in 2013 and knew about this dealership because I used to bring my Saturn down the road. As soon as you walk in the place is so I bought my Ford Escape in 2013 and knew about this dealership because I used to bring my Saturn down the road. As soon as you walk in the place is so spacious and clean and everyone is so nice and helpful ..I have been going there for service since I bought me Escape (which I love !!!). I love in queens but I prefer to come here because the area is nice and so are all the people. Thank you Hempstes Ford Lincoln !! You guys are the best !!!! More
Always good service I have been bringing my car to this dearlership for about a year. Everyone is attentive and polite. However, my last visit I had a issue with my bra I have been bringing my car to this dearlership for about a year. Everyone is attentive and polite. However, my last visit I had a issue with my brakes generating a loud noise. The brakes were visually intact but the noise was still present. I will need to record the noise and return for another visit and hopefully have the problem resolved. More
From the very beginning From the time I went to this dealership to purchase a car, I was treated with respect and welcomed as a "friend". I have only used this dealership's From the time I went to this dealership to purchase a car, I was treated with respect and welcomed as a "friend". I have only used this dealership's service and after many other cars and service centers, this is by far the best. The person who sold me the car was unlike other salesman (John Berto) and everyone at the service is excellent. More
Great Staff The staff is very friendly. They are attentive to you while you wait and do keep you updated as to how much longer it will be. Waiting in their wait The staff is very friendly. They are attentive to you while you wait and do keep you updated as to how much longer it will be. Waiting in their waiting area is very comforatable too. They have tv to watch, have coffee and donuts for free while you wait. They also have free wi-fi for your phone, laptop or tablet, although, sometimes the signal is too busy and is hard to connect. More