
Henderson Hyundai Superstore
Henderson, NV
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Rick and Katie Sepulveda 2017 Santa Fe Even though my husband and I will return to Henderson Hyundai for service for our vehicles, I was disappointed in the lack of customer service and sat Even though my husband and I will return to Henderson Hyundai for service for our vehicles, I was disappointed in the lack of customer service and satisfaction by some of the employees. Our salesman was extremely lacking knowledge and service in many areas. He did not know the vehicle and repeatedly told us we could not get the type of car we wanted and wanted to sell us something we didn't want. Daniel Ramirez was able to get a dealer trade for the car we wanted both make and model after we were lied to by a sales manager during our deal with Haroon. After three car was delivered, Haroon made mistakes with appointments for the tow hitch. The only reason the hitch was installed was because a manager stepped into deal with the situation as well as our finance manager John Tutino. We were told we would be having our payment lowered because the finance dept was able to get us a better interest rate. All information received by Hyundai motor finance doesn't reflect a change. After many attempts to figure out why, John Tutino told us that it could take months for Hyundai to make the changes and corrections internally. As a customer, I have never been treated with such carelessness. I am surprised because our first purchase at the dealership was smooth and great. This second purchase really was a headache and we've been dealing with settling information for over a month and it looks like we will continue to do so until Hyundai makes the necessary changes internally. More
Amazing experience! You will not be disappointed if you tell them exactly what you want and expect! They really are amazing! I would come back and will continue to return You will not be disappointed if you tell them exactly what you want and expect! They really are amazing! I would come back and will continue to return solely because no matter the issue or concern, they take the time to listen and do whatever they can to assist you with your purchase. More
Great My husband and I got amazing service, and were helped to the full extent that we wanted. And we also got a great deal. The wait was lengthy for the pr My husband and I got amazing service, and were helped to the full extent that we wanted. And we also got a great deal. The wait was lengthy for the process but it was expected and they got us out as quick as possible. More
My new Tucson Thank you Noli and Anthony for doing a great job getting me out of my old/new car and into a Tucson. You did it in a friendly and professional manner Thank you Noli and Anthony for doing a great job getting me out of my old/new car and into a Tucson. You did it in a friendly and professional manner. More
Best dealer out there My daughter bought a suv recently from Ali and recommend him to me. She called him and he meet me there in 20 minutes. Just like family would for one My daughter bought a suv recently from Ali and recommend him to me. She called him and he meet me there in 20 minutes. Just like family would for one another. He was great in every way possible. Understand what i needed and what price range i was aiming for. I will definitely tell my friends and family and Ali will be the only one i will be calling!!!!!!? More
My first new car purchase was GREAT! I really enjoyed the time and effort the Hyundai team took to satisfy my every request for a vehicle! My first new car purchase was great and have ref I really enjoyed the time and effort the Hyundai team took to satisfy my every request for a vehicle! My first new car purchase was great and have refused friends and family to go there! Thank you!!! More
Love my car!!! I really enjoyed my experience with Henderson Hyundai and with Anthony. They walked me thru the process of buying a car and made it easy. This was m I really enjoyed my experience with Henderson Hyundai and with Anthony. They walked me thru the process of buying a car and made it easy. This was my first car purchase in over 20 years. I am really happy with my car. More
Fun My experience was very good and would recommend working with nick Musarra and with Robert but can't remember his last name the service was good and my My experience was very good and would recommend working with nick Musarra and with Robert but can't remember his last name the service was good and my expectations where met very pleased More
Love Our New Tucson We purchased a 2016 Hyundai Tucson from Henderson Hyundai yesterday. Everyone we dealt with was so friendly and helpful. We were able to trade both We purchased a 2016 Hyundai Tucson from Henderson Hyundai yesterday. Everyone we dealt with was so friendly and helpful. We were able to trade both our cars in to purchase the new one which involved double the paperwork for the dealer. Our salesman Eddie Zelonka was super! Carlos and Daniel were great. John in finance is the nicest finance guy we have ever done business with. To top our purchase off Henderson Hyundai was having a contest and we won a Kindle Fire! The young lady working on the contest was also great but I did not get her name. We both think this was our best car buying experience we have ever had. I also want to mention Felix in service. He was o big part the reason we returned to HH. More
great very good experience. i would gladly recommend this dealership to friends and family. the employee we purchased our car from was very kind and not pu very good experience. i would gladly recommend this dealership to friends and family. the employee we purchased our car from was very kind and not pushy at all along with the manager More