Henderson Hyundai Superstore

If you know anything about car prices, don't bother coming. The salesman was nice enough. The price (which wasn't anywhere on the car) was a little high but sticker prices usually are. That's where negotiation The salesman was nice enough. The price (which wasn't anywhere on the car) was a little high but sticker prices usually are. That's where negotiation comes in. Everything went fine until the "sales manager" showed up. He said our trade in was worth nothing. Zero. The price of the car came down a whopping $35. We made a counter offer. He said he could give us $1000 on our trade in. Apparently it magically and suddenly became worth $1000. Interesting. But the price of the car didn't change. When he challenged us on what "his" car was worth and we told him it wasn't anywhere near what they said it was, he said, and I quote "Okay, we're done here". He picked up his paperwork and walked away as a child would walk away with their toys when a sibling isn't playing right. Some negotiator the Sales Manager was. Apparently, he didn't feel it was worth his time to talk to a female. I actually got the impression it was below him to talk to a woman. Needless to say, we won't be going back. Did I mention that we looked up the car on their website and it was $900 LESS than they told us in person. More

Bad experience We purchased a used vehicle. Drove it off the lot. Drove about 4 mikes and pulled over by the police. None of the right side lights, front or rear wer We purchased a used vehicle. Drove it off the lot. Drove about 4 mikes and pulled over by the police. None of the right side lights, front or rear were working. The officer asked if we had a temp driving permit. We did not. Sales did not put the 30 day permit in or on the vehicle. He did not give us a citation but said we could not drive it without the permit We were only given 1 set of keys but told they could call the previous owner and get the second set. The door code was not given to us. We were told they could probably get the code. We came back to have the right side lights fixed and some upholstery repairs. Service did not know we were coming. Our appointment was at 8:30 am. We waiting around for several hours. When we asked for a status, the service writer told us the upholstery man was there at 7am and left. We asked her why she did not tell us this earlier. She rudely said "I am only the service writer". Sales was unable to get the second set of keys nor the door code. This will cost us around $300 to get those from the dealer. After a long ordeal and some disappointments we left and will probably never return. Since this was initially advertised on the internet,I left a message with the internet manager. I had hoped he would have returned my call, But he did not. We paid the asking price thinking they would help us with things like the keys etc. we were wrong. More

Best Experience Yet!!! I have never had a more friendly & pressure free experience at car dealership in my life. I went in with my "Guard Up" but quickly let it down when I I have never had a more friendly & pressure free experience at car dealership in my life. I went in with my "Guard Up" but quickly let it down when I met Josephine & Gary. Josephine handled the appointment schedule, helped with directions & stayed in constant contact right up until we were introduced to Gary "Buck" Weslowski. He was patient, extremely educated on Hyundai, & very friendly. The amount of Inventory was impressive and we found the exact exterior & interior color we were looking for. We were happy with the price, the service program & of course the lifetime FREE oil changes! More

Henderson Hyundai is Awesome!!! My experience at Henderson Hyundai was great to say the least! I was contacted by Derric Robinson to trade in my 2008 Hyundai Accent, and came home wi My experience at Henderson Hyundai was great to say the least! I was contacted by Derric Robinson to trade in my 2008 Hyundai Accent, and came home with a brand new 2014 Elantra! I was very impressed with my overall experience, and was very lucky to have Harvy's assistance in picking out a new vehicle. Harvey was very honest, friendly, knowledgeable, along with many other great qualities!! I love how Henderson Hyundai treats their costumers and highly recommend them!! More

Great Experience We had a wonderful experience! Using the Costco Auto Program to research the 2014 Santa Fe, we were referred to Henderson Hyundai. We dealt with Nicol We had a wonderful experience! Using the Costco Auto Program to research the 2014 Santa Fe, we were referred to Henderson Hyundai. We dealt with Nicole Harrison initially, and she referred us to Gary "Buck" Wesolowski, the Costco rep. Gary was helpful, professional, informative, and patient. I never felt any pressure from him to make a quick decision. We were shown the Costco Member price, which was very fair. After sleeping on it, we came back a few days later to make the deal. This time we worked with Jason DaSilva, as Gary was out that afternoon. Jason was very helpful as well. Overall the experience was easy and actually enjoyable. We highly recommend all parties involved: the Costco Program, Henderson Hyundai, Gary W., Nicole H., & Jason D. More

Great Service! Just purchased a 2014 Sonata. Igor and Josephine were friendly, professional and excellent. The service was great! Anyone looking to purchase a car, Just purchased a 2014 Sonata. Igor and Josephine were friendly, professional and excellent. The service was great! Anyone looking to purchase a car, please ask for Igor and Josephine. More

Great service Moved here from out of state and they had the car ready for me to purchase. They were very helpful during the whole process with buying a new car. Moved here from out of state and they had the car ready for me to purchase. They were very helpful during the whole process with buying a new car. More

Made Easy I found Henderson Hyundai through the Costco program. Shortly after I was contacted by Nicole Harrison who followed up with me until I was ready. Once I found Henderson Hyundai through the Costco program. Shortly after I was contacted by Nicole Harrison who followed up with me until I was ready. Once I had decided to make the purchase I gave her a call and she gave me verbal pricing as well as an emailed quote. Once I arrived Art Muro was my Costco rep introduced by Nicole. He took me straight to the vehicle we had already discussed pricing on. After the test we sat down and Art brought the price I had in the email from Nicole, we hit the bell quickly and proudly. Thanks to Art and Nicole my car buying experience was hassle free. Thanks again highly recommended. Greatful More

Online Amazing experience. Thank you so much for such a great car. I will recommend josie to everyone who is looking for a car. Thank you again! Amazing experience. Thank you so much for such a great car. I will recommend josie to everyone who is looking for a car. Thank you again! More

Santa Fe I drove from Peoria Arizona to go get my brand new Santa Fe from the worlds best interest sales which was Josephine Gentry, I have never had such incr I drove from Peoria Arizona to go get my brand new Santa Fe from the worlds best interest sales which was Josephine Gentry, I have never had such incredible service until I went to Henderson Hyundai. I would recommend everyone to Josephine gentry. She made this process run so smoothly and I will be buying from her in the future More