Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henderson Hyundai Superstore
Henderson, NV
2,266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,266 reviews
September 22, 2017
pleasant experience. great transaction. The transaction was very pleasant and it was a pleasure to work with Anthony. I would highly recomnend Henderson Hyundai. This is the third car purc The transaction was very pleasant and it was a pleasure to work with Anthony. I would highly recomnend Henderson Hyundai. This is the third car purchases there in three years. Great service and pricing. More
by Paul A Rozario
Employees Worked With
Anthony DiPietro
September 22, 2017
My Dream Machine Had no idea to lease a car. The salesman made it seem perfectly correct for me, in my particular situation, to lease one. Was very happy I did it. Lov Had no idea to lease a car. The salesman made it seem perfectly correct for me, in my particular situation, to lease one. Was very happy I did it. Love all the "extras" on my new Sonata SE. Car is like a dream machine. Best of all I am getting over 32 mph. Amazing machine. More
by kenylady
Verified CustomerEmployees Worked With
Ali Hashimi, Eddie Zelonka, Erik Ramos
September 22, 2017
Hyundai Dealership My experience with the Henderson Hyundai Superstore was a positive experience overall. I am a returning Hyundai customer and expect that my positive e My experience with the Henderson Hyundai Superstore was a positive experience overall. I am a returning Hyundai customer and expect that my positive experiences with Hyundai will continue. More
by ashm8705
Employees Worked With
Ali Hashimi, Seth Servin
September 20, 2017
thanks Chris was very helpful, Erica returned my calls and set a time to come in. Vito put it all together with the financing. thanks, thanks thanks. Chris was very helpful, Erica returned my calls and set a time to come in. Vito put it all together with the financing. thanks, thanks thanks. More
by pmevergreen1952
Employees Worked With
Erica Roth, Christopher Stanley
September 20, 2017
Highly recommend this dealership. Chris was an absolute pleasure with whom to work. He understood exactly the "deal" I was looking for and proceeded to fulfill that request. I would Chris was an absolute pleasure with whom to work. He understood exactly the "deal" I was looking for and proceeded to fulfill that request. I would highly recommend this dealership. No drama, just getting the sale completed and customer satisfaction were the goals. More
by pete2ak
Employees Worked With
Christopher Stanley
September 19, 2017
In and Out Erik and Daniel did a great job providing all the information that I needed to purchase my new vehicle. Both of them were friendly and professional. Erik and Daniel did a great job providing all the information that I needed to purchase my new vehicle. Both of them were friendly and professional. More
by chacho
Employees Worked With
Daniel Ramirez, Erik Ramos
September 19, 2017
Excellent Service Amazing service, stayed within our budget and made us feel like family. I would highly recommend going to Hyundai for you will definitely be happy wit Amazing service, stayed within our budget and made us feel like family. I would highly recommend going to Hyundai for you will definitely be happy with the service. More
by aela06
Employees Worked With
Davion Ealy
September 18, 2017
Left with Bent Rim (Quote $1,137.50) Bearing and Hub The service department use to great and full of people with Integrity. KEYWORD: use to be. I have a 2013 Hyundai Sonata Called in on 9/6/17 due to c The service department use to great and full of people with Integrity. KEYWORD: use to be. I have a 2013 Hyundai Sonata Called in on 9/6/17 due to car couldn't pass truck on fwy and started slowing down. Felt transmission slipping. First appt. 9/8/17 at 11am. Asked to drop on 9/7/17 after closing due to work schedule. First appt. 9/8/17 at 11am. Asked to drop on 9/7/17 after closing due to work schedule. Dropped off car, only issue was transmission slipping. Started of with Debra but switched to Chris as advisor. (He was very nice), he called and said they would get me a rental as it would be until Mon/Tues to fix and that air filter was bad. I came got belongings saw air filter and okayed having that replaced. Nothing else was wrong with car. Nothing else advised by Hyundai as well. Didn't hear back Monday. Called finally returned Tuesday that turbo and couple things under the powertrain warranty needed to be replaced and they would xxu Weds. Called Thurday 9/14 to get status before working late shift. Got vm stating car done but now there was bent rim, bad bearings and hub. Nothing to do with transmission. This was unacceptable and I left message with service manager. I would understand if I was at fault or did something but this happened during week of car being there. James the service manager returned call on Saturday 9/16 and said he talked to tech amd said car came in that way. Went on to say he personally knew him for 14 years so if he drove car off cliff he would cover so knows he didn't do it. I asked for further research as I know for fact I didn't bring the car in that way and now its undriveable. He said he would do his due diligence but most likely would not do anything. The car sat Fri/Sat and I brought to tire shop today to have inspected. Was told and got in writing, nothing is wrong with bearings or hub and that I do have bent rim. This is so unethical! To me this shows the tech has lied to say I have repairs needed in tune of $1200 cause they had to warranty issues to transmission. That and they bent rim or swapped with another vehicle. Something happened during the week at Hyunda, so now I will have to come out of pocket. I feel the service manager will still side with employee even when after learning that the tech has already lied about other repairs that are needed. Now until I can replace rim, it's unsafe to drive to car. I am in hospital daily with family on life support and have 2 kids under 3 years old. Waiting to see how the follow up goes but until then I am upset I am being called a liar and the fact my car came back the way it did. And now there are 2 more recalls and I am scared to even take it back. Very upsetting since I use to have great relationship in service. But most left in change a few years Follow up on Sunday by Service Manager: Belinda I have 20 years experience as a master tech, you were quoted a bearing and hub due to the extent of damage to the wheel, to assume that those items are not damaged from impact isem. I spoke with you extensively about this yesterday, With all due respect to whomever you took the car to, I am not getting into a he said, she said with them. I spoke with you extensively about this yesterday, and I told you I will do what I can to check what little video I have. Monday 9/18: Call from Service manager James. I don't care who or what looked at your car. They are irresponsible and have no clue about cars and Hyundai is not responsible and will not fix it period. I trust people here and not you. We followed steps and there is reason I am in charge. I have 20 years experience. Then he went to say, if you fix here great you got your quote, take it somewhere else and get rim only and drive and God Bless you when you get in accident. More
by Belinda P
Employees Worked With
Chris S (He was very nice and pleasant to deal with), Jim Hantl
September 17, 2017
2017 Elantra lease I visited Henderson Hyundai to inquire about their Labor Day lease specials. I was quickly able to test drive my first choice model and instantly love I visited Henderson Hyundai to inquire about their Labor Day lease specials. I was quickly able to test drive my first choice model and instantly loved it. Anthony was very friendly, personable, and knowledgeable. He was also very helpful in accommodating my financial needs and showing me everything I needed to know about how to operate the vehicle before I left. Although buying/leasing a new car can be a difficult and stressful decision, I left the dealership feeling confident that I made the right choice and received an excellent deal. So far, I absolutely love my 2017 Elantra; it's perfect for me. I'm thrilled about my decision to lease with Hyundai! More
by coopere9
Employees Worked With
Anthony DiPietro
September 17, 2017
The friendly dealership Bruce and generally speaking the entire staff was friendly and professional. I already referred a friend and I will definitely try to do it again. Bruce and generally speaking the entire staff was friendly and professional. I already referred a friend and I will definitely try to do it again. More
by rickyisbusy
Employees Worked With
Bruce Boisvert
