Hendrick Acura
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 639 reviews
Dealership was wonderful ! They made sure I was well taken care of in every way! This dealership made sure that I drove off the lot with a car of my dreams . Very friendly and They made sure I was well taken care of in every way! This dealership made sure that I drove off the lot with a car of my dreams . Very friendly and helpful !! More
I recently purchased a 2023 Honda CR-V, and the experience was amazing! Considering that I wanted to avoid the normal car salesman jargon, Adrien helped me do just that. He was super genuine and he experience was amazing! Considering that I wanted to avoid the normal car salesman jargon, Adrien helped me do just that. He was super genuine and helpful by presenting great options, answering all my questions, and being patient and kind. Would easily recommend Hendrick Acura and Adrien to anyone in the market for a new car! More
I recently purchased a new Acura MDX from Mark Mahshie at Hendrick Acura and I couldn’t be happier. I have bought a lot of cars over the years and my experience with Mark and Hendrick Acura is by far the be Hendrick Acura and I couldn’t be happier. I have bought a lot of cars over the years and my experience with Mark and Hendrick Acura is by far the best I have ever had. Mark was extremely helpful throughout the whole process answering all my questions and at no point did I feel pressured to buy. When the day came to pick up my new vehicle the process was quick and seamless. Jarrod Moore in the finance office was also great. Jarrod answered all of my questions made recommendations on packages and services to protect my new vehicle and made the whole process easy. I can’t say enough great things about Mark Mahshie, Jarrod Moore or the rest of the staff I dealt with at Hendrick Acura. I will definitely be going back to them for my next vehicle purchase. More
I purchased our 7th Acura from Hendrick yesterday. I am so pleased with the car, but I am more pleased with the attention and care that was taken of me. Mark Mahshie took excellent care of me again, t I am so pleased with the car, but I am more pleased with the attention and care that was taken of me. Mark Mahshie took excellent care of me again, transferring a 2023 TLX from another Hendrick dealership for me. Mark has handled our last 4 purchases and he does an excellent job of providing the highest quality care and attention. He had the paperwork ready when I arrived, the car had been detailed and looked amazing and he walked me through the car’s operation, even syncing my phone for me. He does excellent work and I highly recommend him as well as Hendrick Acura. He introduced me to Cameron Sabido, Business Manager, to complete the financials and I was on my way home within 2 hours of arriving. I highly recommend Hendrick Acura for a new or previously owned Acura and I recommend Mark Mahshie for excellent service when you buy. Hendrick has been our go to for cars for the last 30-40 years and I have never had a problem that couldn’t be easily resolved with their quality and service. Harold Blackmon More
Staff are very professional and processing was very quick. They had patience to work with us. They explained things to or level. There were no jargons . They respected our choices. quick. They had patience to work with us. They explained things to or level. There were no jargons . They respected our choices. More
We were very pleased with the service and sales assistance we received from this dealership and especially from our sales representative, Jeff Austin at Hendrick Acura. Our experience was great and assistance we received from this dealership and especially from our sales representative, Jeff Austin at Hendrick Acura. Our experience was great and we would recommend them to others interested in a really nice ride! More
We traveled 5 hours to get to this dealership. We found that they delivered our expectations for good pricing and plenty of inventory for their used cars. We have already recommended Hendrick Au We found that they delivered our expectations for good pricing and plenty of inventory for their used cars. We have already recommended Hendrick Auto to a friend looking for a replacement automobile. It was our son who lives in Ohio who sent us the information that led us to Hendricks. We found everyone we talked to upbeat, happy and helpful. More
YaNique was very well trained, polite, and professional. Listened to all my needs and pulled the vehicle I wanted the first time. Learned she was a little new/green in Hendrick Acura but acted like she'd be Listened to all my needs and pulled the vehicle I wanted the first time. Learned she was a little new/green in Hendrick Acura but acted like she'd been doing it for atleast a couple years with the crew. I work late and not once did she complain when we rolled over passed 7pm for delivery. Management wasn't pushy and definitely understood my equity issue and tried to get me in to the vehicle just a little better than I had hoped financially speaking. But I couldn't continue driving a stick shift and they wanted to help. Great crew over in Charlotte, NC More









