Back

Hendrick Acura

Charlotte, NC

4.9
601 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 601 reviews

April 24, 2021

Bryan Baum is key player for a successful operation. A joy to do business with. Will continue with Hendrick as long as he is there. Don Allen More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Baum
Apr 27, 2021 -

Hendrick Acura responded

Don, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

April 22, 2021

Stephen Newsome the best parts guy around. Very knowlegable. Friendliest guy around knows his business. Would ask him anything very honest if he dont know he will find it for you More

by Leeannasizer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Newsome
Apr 23, 2021 -

Hendrick Acura responded

Leeannasizer11, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

April 21, 2021

Awesome experience with Hendrick Acura especially parts Steve O Newsom was very helpful and efficient getting the accessories and parts I needed to make my Acura mine I would recommend Hendrick Acura to al More

by 1958et3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve O Newsome
Apr 22, 2021 -

Hendrick Acura responded

Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 01, 2021

Jim was a true sales professional and it was truly a pleasure to work with him and all at Hendricks Acura. Closing was simple and quick. Love it!!! More

by Sandschluss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshauser, David Porter
Apr 05, 2021 -

Hendrick Acura responded

Hello Sandschluss, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2021

Jim Holshouser was amazing to work with! He was patient and showed me what every button and feature was on the car. Anyone would be lucky to work with him. More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Apr 05, 2021 -

Hendrick Acura responded

Lauram, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 31, 2021

Jarrod Moore was an excellent partner with us in helping us find our 2021 Acura RDX. I can't imagine anyone doing more to make our experience stress free and effortless. And he has followed up a couple o More

by KIRKCHAMBERLAIN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Moore, David Porter
Apr 05, 2021 -

Hendrick Acura responded

Kirkchamberlain5, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura

March 17, 2021

We went in to Hendrick Acura a few months ago but not sure if we could find a car that would work for our budget. From the start meeting Jim Holshouser in the show room to all the way signing the final p More

by collinskevin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser, David Porter
Mar 17, 2021 -

Hendrick Acura responded

Hello Collinskevin4, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2021

I was referred to Jim Holshouser by a friend so I sent him an email. He was responsive, polite, and extremely helpful. He was thorough and followed up with emails and phone calls to make certain that I ha More

by katwill03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser
Mar 13, 2021 -

Hendrick Acura responded

Katwill03, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Acura!

March 06, 2021

If only I could give zero star I would. Terrible experience. Sometimes I ask myself” how stupid do some people think I am? Giving people room for improvements doesn’t qualify you as being stupid, it More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bret Rise.
Mar 09, 2021 -

Hendrick Acura responded

Clara, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Our Service Manager Tony Diorio has tried to reach out twice to you so speak on the matter further. If you could please contact him at your convenience.

February 28, 2021

We came in to look at Acura because we needed a new car and we were shopping around. We came to Hendrick Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is ve More

by millerseven34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry
Feb 28, 2021 -

Hendrick Acura responded

Millerseven34, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

...
46
...