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Hendrick Acura

Charlotte, NC

4.9
601 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 601 reviews

June 26, 2019

Great experience This is my 4th interaction and as usual it was customer focused and a smooth transaction! Dean did everything he said he would and ensured I was taken More

by MrsInge26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Letorney
Jun 27, 2019 -

Hendrick Acura responded

Mrsinge26, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! Thank you, and have a fantastic day!

June 22, 2019

Pleasant Experience I spent a very comfortable 3 hours at the dealership. My car was being serviced. The staff was very friendly and helpful. Alex handled my service and More

by Dgdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 26, 2019 -

Hendrick Acura responded

Dgdavis, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2019

Always Satisfied The service team is always helpful and polite. They always provide outstanding service and explain everything in detail. I have never had a bad experi More

by Acura Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Jun 21, 2019 -

Hendrick Acura responded

Hello Acura Owner, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

June 12, 2019

Engine/computer problems. Got in same day and repaired in several hours even though they were booked up for next 5 days. Always professional and very helpful. Been a customer More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Jun 16, 2019 -

Hendrick Acura responded

Greg, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 10, 2019

Kevin and Keith are awesome Service guys Kevin and Keith are just awesome to work with. They take the time to listen to their customers and really try to help. More

by Patrick2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Keith
Jun 16, 2019 -

Hendrick Acura responded

Patrick2005, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2019

The staff was very polite. The staff was very polite and helpful. This dealership was very nice but the bathroom needs to be updated and the water cooler should always be restoc More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Jun 07, 2019 -

Hendrick Acura responded

Hello Star, thank you; we appreciate your feedback! ! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

May 31, 2019

Awesome experience as good as Acura cars I will highly recommend this dealership for their professionalism and courteous service. Jim H was my advisor and very rarely you will find a person i More

by GauravAg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim H
May 28, 2019

Professional Our experience here was great. Very professional and made sure we had the best service. Kept us well updated throughout the day while doing paperwork, More

by jnguye40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam Sabido
May 30, 2019 -

Hendrick Acura responded

Jnguye40, we are so pleased you enjoyed your visit to Hendrick Acura! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2019

BEST CUSTOMER SERVICE Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last s More

by heathercarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Fitzpatrick
May 28, 2019 -

Hendrick Acura responded

Heathercarp, we are so pleased you enjoyed your visit to Hendrick Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2019

Fantastic Service My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and cle More

by CharlotteAcuraOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
May 22, 2019 -

Hendrick Acura responded

Charlotteacuraowner, we are so happy to read such a great review about Hendrick Acura! We do hope we can be of assistance in the future. Take care!

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